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Customer Service Executive Up to 3.4k Subang Jaya Jan Intake
2 weeks ago
Responsibilities:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
**Requirements**:
- Required language(s): English (able to converse in Mandarin will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Subang Jaya, Selangor
Pay: RM2,400.00 - RM3,400.00 per month
**Benefits**:
- Additional leave
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Malay (required)
- English (required)
