Customer Relations Executive

4 days ago


Port Klang, Malaysia Teong Chuan Plastic (M) Sdn Bhd Full time

ROLES & RESPONSIBLITIES:

- Responsible for receiving sales order (PO/Contract) from oversea customer.
- Prepare Performa Invoice for export sales order.
- Maintaining a good relationship and service with 'zero' service failure to internal & external customers.
- Provide details of packing to purchaser and issue the Export Order Advice (EOA) to production planner.
- Responsible to prepare Invoice and Packing list to customer for outgoing shipments.
- Responsible for co-ordinating customer feedback or complaints with the respective departments.
- To handle shipping, freight forwarding and all other matters pertaining to sales and production.
- Any other duties that may be assigned by immediate superior form time to time.

AUTHORITIES:
COMPETENCE REQUIREMENTS:
1. Work Experience : Fresh Graduate
2. Professional Qualification : Min Degree in Business or Marketing or equivalent
3. Skills & Training:
a) Have good team spirit and can work with minimum supervision.

b) Posses with strong customer service mindset, good interpersonal and communication skills.

c) Good personality, able to communicate with all level of personnel and good co-operation.

d) Able to work independent and good personality.

e) Must be computer literate.

f) Good written and spoken English, Bahasa Malaysia, and Mandarin.

g) Knowledge of ISO 9001.



  • Klang, Selangor, Malaysia PC SB Full time

    Key Responsibilities:1. Oversee Order Management & DocumentationSupervise and ensure accuracy in sales order processing, official receipt issuance, and documentation compliance.2. Regulatory Compliance & Vehicle Registration ManagementEnsure timely submission of e-Hakmilik and e-Daftar for new vehicle sales in line with JPJ and regulatory requirements.3....


  • Klang, Malaysia D&d Control (m) Sdn Bhd Full time

    **Responsibilities**: - JOB DESCRIPTION: - 1. Contributing to the development of marketing strategies. - 2. Conducting market research on rival products. - 3. Designing and implementing marketing plans for company products. - 4. Coordinating with media representatives and sponsors. - 5. Working with the sales team to develop targeted sales strategies. - 6....


  • Klang, Malaysia FOLIE A TROIS SOLUTION Full time

    Job Summary - Attend to customer enquiry about the products. for manufacturing. - Prepare quotation and advise customer on the delivery schedule. - Follow thru daily customer orders and monthly sales placement. - Build good rapport with customer, schedule visit to their manufacturing plant every month. - Advise customer on the existing products,...


  • Port Klang, Malaysia Emirates Logistics SDN BHD Full time

    Coordinate Import & Export shipment - Sea Freight & Air Freight - Liaise with liners for the quotation/ Booking confirmation / BL / NOA / INV - Request for transport with transporters - Follow-up on the shipping documents from customers and submit for clearance / BL preparation - Prepare HBL if required - Coordinate with forwarders for VGM Submission /...


  • Port Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...


  • Port Klang, Malaysia Jeng Yuan Reclaimed Rubber Sdn Bhd Full time

    a) Responsible for the daily local delivery schedule arrangement through SAP system. b) Responsible to prepare all the necessary documents and shipment arrangements for the export sales, related to all online submission forms such: as D&E & CO if applicable. c) Responsible to inform and coordinate with the Production, QA & QC, Store, and Account Department...


  • Port Klang, Malaysia NEXT LOGISTICS SDN BHD Full time

    Work requirement - able to communicate well with customer in term of daily warehouse delivery and distribution activity - able to work in team work and independently - Deal directly with customers either by telephone, electronically or face to face respond promptly to customer inquiries - able to handle and resolve customer complaints - direct requests and...


  • Port Klang, Malaysia Quanterm Logistics Sdn Bhd Full time

    **Responsible**: - Ensure quotations are valid and up-to-date and understand the service requirements from the customers. - Verification of the completeness and accuracy of all forwarding documents. - Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates. -...


  • Port Klang, Malaysia Infinity Logistics & Transport Sdn Bhd Full time

    **Infinity Logistics & Transport Sdn Bhd** are a **leading logistics provider** in Malaysia with a strong presence across **Southeast Asia and 15+ countries**. Our services include **Flexitank Solutions, Freight Forwarding, Land Transport, Logistics Centers, and 4PL services**. **Why Join Us?** Top 5 Global Flexitank Producer Largest Malaysia-Thailand...


  • Port Klang, Malaysia Nippon Concept Malaysia Sdn Bhd Full time

    Coordinate, support & follow-up on customer service activities - Coordinate for import / export / transhipment operations and order handling with overseas and local customers - Coordinate with shipping lines, customers, haulers, forwarding agent. - Prepare required documentation for import / export / transhipment operation - Arranges invoices and payments...