Lead Specialist

7 days ago

Malaysia Rural Community Insurance Agency Inc Full time

Job Summary

Underwrites and analyzes new and existing life business within delegated authority levels to achieve business goals and maximize customer experience.

Job Accountabilities - Key Accountabilities
- Maintains external and/or internal distributor relationships by consistently requesting the correct evidence, consistently making the correct decision and always explaining rating decisions.
- Contributes ideas and work for the development of new or enhanced propositions /procedures/philosophy, ensuring we charge the right premium for the associated risk.
- Works closely with distributors and other operational areas to support the overall achievement of the business plan, demonstrating knowledge in underwriting expertise, systems, procedures and processes.
- Provides technical underwriting support and guidance to customers and distributors, consistently providing excellent customer service.
- Completes a range of queries and referrals within agreed authority limits, measuring the exposure & analyzing the risk of each case to maintain underwriting standards.
- Completes assignments while working within delegated authority.

Job Functions
- Identify and comply with the main principles relevant to legal and regulatory controls that govern standard Life Underwriting work practices

Business Accountabilities
- Provide recommendations and commentary to facilitate underwriting decision-making by collecting data from well-established sources and analysis.
- Identify opportunities for improvement by monitoring underwriting business processes.
- Provide detailed procedural advice to producers and employees to ensure that internal standards are adhered to.
- Review and analyze customer service levels using standard reporting tools and highlight discrepancies to more senior colleagues.

**You are the heart & soul of Zurich**

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right

Let's continue to grow together
- Location(s): MY - Kuala Lumpur
- Remote working:

- Schedule:

- Recruiter name: Marina Destiana
- Closing date:

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