Hiring Customer Support
2 weeks ago
**Key Responsibilities**: A customer support representative's primary objective is to understand the customer's problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions are: - A customer support team's underlying focus is on problem solving in the short term. - Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
- Customer support is measured by factors like speed and quality of help received. - Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating and net promoter score. Minimum Requirements: - Educational Requirements: Degree - At least 1-3year of experience in customer support, - Thrive in a fast-paced, high-growth, rapidly changing environment.
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Global Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GO Markets Support Full timeJob DescriptionAt GO Markets, we are a leading global broker dedicated to delivering exceptional services to our clients. Our Asia Pacific Headquarters in Kuala Lumpur serves as the hub for our Information Technology services, Marketing, and Customer Support operations across the region.As a Customer Support Officer, you will be responsible for providing...
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Customer Support Officer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia GO Markets Support Full timeGO Markets was founded in 2006 and since then has grown to become a leading, trusted global broker. Over the last 15+ years, we have prided ourselves on a people-first operation, with a focus on developing and nurturing our team members. The KL office is our Asia Pacific Headquarters, providing Information Technology services, Marketing, and Customer Support...
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Hiring for Chat Support
4 weeks ago
Kuala Lumpur, Malaysia Three60services Full time**Responsibilities**: - Urgent Hiring for Chat Support - Company: Confidential.(will be reveal in pm) - Working Location: KL Sentral - Employment Type: Full Time - Permanent role - Mandatory Requirements: - Must have 1 year of experience in Customer Service Salary Package: - Monthly RM 3400 to 3800 - Start Date: Asap**Benefits**: - 5 working days in a...
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Global Hiring Support Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Full timeWe are seeking a highly skilled and detail-oriented Recruiting Coordinator to support our Talent Acquisition team in driving growth and improving lives. This role involves coordinating interviews, sending pre-interview assessments, initiating background checks, and contributing to candidate sourcing and pipelining.Responsibilities:Interview...
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Telemarketing Manager
5 days ago
Kuala Lumpur, Malaysia PROACTIVE CUSTOMER SOLUTIONS Full time**Duties/Responsibilities**: - Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. - Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. - Measures team performance; communicates goals and quotas to team; encourages and motivates...
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Customer Support Manager
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeAbout the Role:We are looking for a skilled Customer Support Manager to join our team at Net2Source Inc. As a key member of our operations team, you will be responsible for leading our call center team and ensuring that our customers receive exceptional service.Your primary responsibilities will include hiring, training, and coaching call center...
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Regional Commercial Lead
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiring Resource Solutions Full timeJob Summary">Hiring Resources Solutions is looking for a skilled Regional Commercial Lead to oversee the commercial activities of our organization in Indonesia. The successful candidate will be responsible for developing and implementing commercial strategies that drive business growth.">Main Responsibilities">Develop and execute commercial plans that align...
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Consumer Research Expert
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiring Resource Solutions Full timeRole DescriptionHiring Resource Solutions is seeking a Consumer Research Expert to join our team. As a key member of our team, you will be responsible for analyzing consumer behavior and providing insights to clients.Key ResponsibilitiesConduct consumer research to understand behavior and preferences.Develop market, company, and segmentation data to support...
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Market Insights Analyst
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiring Resource Solutions Full timeJob SummaryWe are seeking a Market Insights Analyst to join our team at Hiring Resource Solutions. As a key member of our team, you will be responsible for analyzing market trends and providing insights to clients.Key ResponsibilitiesConduct market analysis to identify key issues facing consumers, manufacturers, suppliers, and retailers.Develop market,...
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Business Development Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiring Resource Solutions Full timeJob Title">Hiring Resources Solutions seeks an experienced Business Development Manager to join our team in Selangor, Malaysia. As a key member of our organization, you will be responsible for identifying new business opportunities and developing strategies to drive growth.">About the Role">Identify and pursue new business opportunities that align with...
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Kuala Lumpur Customer Support
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo MY Full timeJob SummaryMoomoo MY is hiring a Customer Service Officer to provide high-quality customer support and ensure customer satisfaction. As a key member of our support team, you will be responsible for handling customer inquiries, resolving issues, and improving customer experiences.Main ResponsibilitiesHandle customer inquiries and respond to customer requests...
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Immediate Hiring!!! Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn Bhd Full timeHave a walk-in interview at an International BPO Company supporting the Hong Kong & Taiwan market at JB and get hired on the same day! **SALARY**: Up to RM4000 **JOB SCOPE**: - Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps, etc. **REQUIREMENTS**: - Good English & Mandarin...
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Customer Support Specialist
1 week ago
Kuala Lumpur, Malaysia Oyster HR Full time**A little about us**: Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere. In 2021, we grew rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we're just getting started! As a fully distributed startup, we've built an...
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Hiring Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Curlec Full timeWe are seeking an experienced Hiring Manager to join our team at Curlec. This role is responsible for leading the end-to-end hiring process, from interviews and selection to finalizing hires. The ideal candidate will have a strong background in recruitment, excellent communication skills, and the ability to manage multiple stakeholders.About the JobThe...
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Marketing Director
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hiring Resource Solutions Full timeJob Overview">Hiring Resources Solutions is seeking an experienced Marketing Director to join our team in Selangor, Malaysia. As a key member of our organization, you will be responsible for leading the development and implementation of regional marketing strategies.">About the Role">Develop and execute regional marketing plans that align with business...
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Customer Support Officer
4 weeks ago
Kuala Lumpur, Malaysia PERSOLKELLY_RHQ Full timeWE ARE HIRING! Job Details: Position : Customer Support Officer Working Hours: Monday - Friday (0900 to 1730) Working Location : The Vertical, Bangsar South City, No.8 Jalan Kerinchi, 59200 Kuala Lumpur Working Duration: 3 months with PERSOLKELLY (can extend up to 6 months) Remuneration : Basic up to RM5,000 with statutory contribution + leave...
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Customer Support Officer
2 days ago
Kuala Lumpur, Malaysia PERSOLKELLY_RHQ Full timeWE ARE HIRING! Job Details: Position : Customer Support Officer Working Hours: Monday - Friday (0900 to 1730) Working Location : The Vertical, Bangsar South City, No.8 Jalan Kerinchi, 59200 Kuala Lumpur Working Duration: 3 months with PERSOLKELLY (can extend up to 6 months) Remuneration : Basic up to RM5,000 with statutory contribution + leave...
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Hiring Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Quess Corp Limited Full time**Key Responsibilities**: A customer support representative's primary objective is to understand the customer's problem and troubleshoot it with an optimal and effective solution. Customer support processes focus on short-term customer goals and do not directly impact revenue and other long term objectives. Some highlights of their functions are: - A...
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Hiring Mandarine +eng, Chat Support
2 weeks ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Shifting Schedule (Contract To Hire) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:Any Other **Work Mode**:Work from Home Key Skills: Access Platform - Mandarin + English (Local)Chat Support Indonesian + English Chat support Location: KL Sentral Shift: 24*7 Rotational shift Fresh Grads (Able to speak and...
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Vice President, Customer Support
2 weeks ago
Kuala Lumpur, Malaysia TRanglo Full timeWe are looking for a motivated and experienced VP of Customer Support to lead our customer support department. The Vice President, Customer Support will be responsible for driving superior customer support to business partners and internal stakeholders through policies, procedures, and setting of goals. The person is required to have up-to-date knowledge on...