Executive, Customer Service

18 hours ago

Johor Bahru, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

_Skillset Recruitment Agency Sdn Bhd is the one stop recruitment provider for executive and non-executive employees across Malaysia. Actively recruiting the right fit talent that can fulfill our client needs. For this position, you will be working under one of our clients, a Call Center company based in _**Bandar Medini, Iskandar Puteri, Johor.**_

**Basic Salary**:RM1,900 - RM2,100 (depends on expertise)

**Other allowance**:KPI allowance up to RM400 + RM300 night shift allowance

**Working hour**:5 rotational working days, 24hrs rotational shift (9hrs per shift)

**JOB REQUIREMENTS**:

- Able to communicate in **English** and **Bahasa Malaysia**.
- **SPM leavers**are encouraged to apply.
- Able to work on rotational working days.
- Good problem solving skills and ability to perform under a high paced working environment.

**JOB DESCRIPTION**:

- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the e hailing service ( e.g: rider issue/New sign up)
- Exceeding customer expectation in terms of customer service & accurate information

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 24 months

Pay: RM1,900.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Application Question(s):

- Are you able to work on rotational shift including night shift?

**Education**:

- STM/STPM (preferred)

**Language**:

- English (required)
- Bahasa Malaysia (required)

Work Location: In person

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