Front Desk and Customer Service Executive

**Responsibilities**: - Serve as the front desk contact, handling customer walk-ins and calls professionally. - Assist in driving sales conversions by handling inquiries and promoting services. - Maintain and manage customer records, payment tracking, and data confidentiality. - Ensure the lobby and reception area are clean, safe, and welcoming. - Support...

Supervises and participates in serving guest at the Front Desk according to standards. - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Approves rebates within the amount...

Screen phone calls, redirect calls, and take messages. - Greet all office guests. - Manage, clean and organize the front desk/meeting room/working area. - Record, restock stationery. - Collect and sort all incoming and outgoing mail and packages. - Answer guests' and employees' questions. - Decorate the office for festival celebration. - Arrange for courier...

**Key Responsibilities** **Customer Support & Enquiries** - Provide accurate information regarding products and company processes. - Handle complaints and feedback professionally and ensure resolution within agreed timelines. **Customer Relationship Management** - Maintain a high level of customer satisfaction through positive engagement. - Build strong...

Key ResponsibilitiesCustomer Support & EnquiriesAttend to customer enquiries via phone, email, WhatsApp, and social media platforms.Provide accurate information regarding products and company processes.Handle complaints and feedback professionally and ensure resolution within agreed timelines.Customer Relationship ManagementMaintain a high level of customer...

Update class in the weekly schedule and create a class link. - Change attendance status in Tom’s to full, attached attendance list in Toms and sent certificate to students. - Compile attendance list and all HRDF related in the shared folder. - Purchase material and create a lab. - Sent attendance list to Trainer & any HRDF related. - Manage meal voucher -...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

_**Job Description**_ **Job Summary** As an admin cum receptionist, you will be the first point of contact for our company. We are looking for a receptionist to be responsible for greeting clients and visitors to our office and offering administrative support across the organization. You will be in charge of giving clients directions to various parts of...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...