Team Member, Front Office

Operations - To handle the reservation correspondence, conversation accurately and neatly. - To ensure that all reservations are reconfirmed within 24 hours in a good command of English according to brand service standard via the proper channel. - To ensure that we have received prepayment when required, voucher from travel agency including updated rooming...

**Responsibilities** - Coordinate office activities and operations to ensure efficiency and compliance with company policies - Answer, screen, and forward incoming phone calls while providing basic information when needed - Greet, welcome, direct, and announce visitors appropriately - Track office supply inventory and place orders as needed - Provide support...

Answers all telephones calls promptly and courteously, all guest requests are to be promptly followed up and channeled through the proper personnel. - Maintains close coordination with other departments and team members. - Checks all keys and all forms on a daily basis. - Maintains a regular update on the system especially on room changesto facilitate the...

Answers all telephones calls promptly and courteously, all guest requests are to be promptly followed up and channeled through the proper personnel. - Maintains close coordination with other departments and team members. - Checks all keys and all forms on a daily basis. - Maintains a regular update on the system especially on room changesto facilitate the...

**Responsibilities**: - Serve as the front desk contact, handling customer walk-ins and calls professionally. - Assist in driving sales conversions by handling inquiries and promoting services. - Maintain and manage customer records, payment tracking, and data confidentiality. - Ensure the lobby and reception area are clean, safe, and welcoming. - Support...

**General** - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Conducts daily shift briefings. - Follows up on work and maintains logbook. - Knows and strictly follows all...

**General** - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Conducts daily shift briefings. - Follows up on work and maintains logbook. - Knows and strictly follows all...

Primary Duties Greets and bids farewell to guests and offer appropriate hospitality commentto guests in accordance with the Hotel standard phrases/greetings. Smile and always maintain a professional, neat and pleasant image to guests at all times. Ensure cleanliness at the reception counter and lobby at all times. Provides courteous and efficient service to...

**For Registration Please WhatsApp 0125084321** **1)** Full Name: **2)** Age: **3)** Job Titles : Call Centre Team Leader **Roles and Responsibilities**: - Responsible for the day-to-day supervision of a group of call centre associates. - This position ensures performance metrics are achieved by providing adequate coaching, motivation and...

Screen phone calls, redirect calls, and take messages. - Greet all office guests. - Manage, clean and organize the front desk/meeting room/working area. - Record, restock stationery. - Collect and sort all incoming and outgoing mail and packages. - Answer guests' and employees' questions. - Decorate the office for festival celebration. - Arrange for courier...