Team Leader, Housekeeping
7 days ago
**General**
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Conducts daily shift briefings.
- Follows up on work and maintains logbook.
- Knows and strictly follows all established cleaning procedures.
- Prepares Room/Public Area crew work assignment sheet.
- Reports Monthly Chemical consumption, Monthly Guest Supplies and Amenities usage.
- Knows how to operate/use available Housekeeping machinery’s and chemicals according to established standards.
- Conducts Quality Room/Public Areas Inspections.
- Maintains proper par stock of inventory items.
- Reports all maintenance deficiencies immediately.
**Rooms**
- Coordinates with Front Desk concerning room status and others.
- Ensure the following procedures are implemented according to standards:
¨ Key Procedure
¨ DND (Do Not Disturb)/Double Locked
¨ Baby Sitting
¨ Room Discrepancy
¨ Lost & Found
¨ Room Safety Deposit Box
¨ Loan Item
¨ Loss & Breakage
¨ Pest Control
¨ Defect Item
- Updates room status into Fidelio (Hotel’s PMS).
- Conducts Linen Inventory in pantry.
- Responds to special requests from guests such as extra bed, baby cot, iron etc.
- Assists where necessary with the making up of rooms and turndown service.
- Coordinates pantry and trolley set-up.
**Linen & Uniforms**
- Knows and strictly follows the step-by-step procedure of wardrobe and linen exchange.
- Conducts Linen and Uniform Inventory.
- Checks the condition of all Uniforms and Linen. Repair/discard any damaged Uniforms and Linen.
- Ensures the stock for Uniforms and Linen is adequate.
- Ensures regular maintenance of the sewing machine.
Pay: RM3,000.00 - RM3,500.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
-
Team Leader, Housekeeping
1 day ago
KL Eco City, Malaysia Amari Kuala Lumpur Hotel Full time**General** - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Conducts daily shift briefings. - Follows up on work and maintains logbook. - Knows and strictly follows all...
-
Housekeeping Coordinator
2 weeks ago
KL Eco City, Malaysia Amari Kuala Lumpur Hotel Full timeAnswers all telephones calls promptly and courteously, all guest requests are to be promptly followed up and channeled through the proper personnel. - Maintains close coordination with other departments and team members. - Checks all keys and all forms on a daily basis. - Maintains a regular update on the system especially on room changesto facilitate the...
-
Housekeeping Coordinator
1 week ago
KL Eco City, Malaysia Amari Kuala Lumpur Hotel Full timeAnswers all telephones calls promptly and courteously, all guest requests are to be promptly followed up and channeled through the proper personnel. - Maintains close coordination with other departments and team members. - Checks all keys and all forms on a daily basis. - Maintains a regular update on the system especially on room changesto facilitate the...
-
Call Centre Team Leader
1 week ago
KL Eco City, Malaysia Pinnacle Business Services Sdn Bhd Full time**For Registration Please WhatsApp 0125084321** **1)** Full Name: **2)** Age: **3)** Job Titles : Call Centre Team Leader **Roles and Responsibilities**: - Responsible for the day-to-day supervision of a group of call centre associates. - This position ensures performance metrics are achieved by providing adequate coaching, motivation and...
-
Team Member, Front Office
2 weeks ago
KL Eco City, Malaysia Amari Kuala Lumpur Hotel Full timeSupervises and participates in serving guest at the Front Desk according to standards. - Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. - Ensures all opening and closing duties are implemented in accordance with established standards. - Approves rebates within the amount...
-
Team Lead
1 week ago
KL Eco City, Malaysia Bighire Agency Full timeAre you a **hands-on, energetic leader** who’s great with numbers _and_ people? We're looking for a **Payroll Team Lead** to manage payroll for our large team of **couriers** working at our clients' logistics hubs. If you're someone who enjoys being on the ground, solving problems fast, and leading a team - this is for you. What You’ll Be Doing: - Lead...
-
Live Streaming Operator Leader
1 day ago
KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time**Responsibility** - Responsible for the strategic planning and overall management of the direct live broadcast operations team, including but not limited to planning live marketing activities, product selection for live broadcasts, live stream process control, and live room management. Responsible for the overall content planning and execution of various...
-
Assistant Manager, Recruitment Team
1 day ago
Malaysia - KL Eco City FWD Group Full time 40,000 - 80,000 per yearAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD's customer-led and digitally enabled approach aims to...
-
Assistant Housekeeping Supervsior
1 week ago
Mid Valley City, Malaysia IGB Full timeResponsible for overseeing and coordinating the housekeeping operations within a mall environment. Your primary goal will be to ensure a clean, safe, and welcoming atmosphere for customers, tenants, and employees. You will supervise a team of housekeeping staff, assign tasks, and ensure that cleaning standards are met or exceeded. **Job Descriptions** -...
-
Retail Planning Operation
2 weeks ago
KL Eco City, Malaysia Elabram System Full time**1. Daily Operations Support** - Assist the Retail Executive Team in managing daily operations and team coordination. - Arrange schedules, meetings, and activities for the Retail Executive. - Provide logistics support including travel arrangements, equipment, and materials. **2. Administrative Work** - Handle administrative tasks such as documentation,...