Housekeeping Coordinator

2 weeks ago

KL Eco City, Malaysia Amari Kuala Lumpur Hotel Full time

Answers all telephones calls promptly and courteously, all guest requests are to be promptly followed up and channeled through the proper personnel.
- Maintains close coordination with other departments and team members.
- Checks all keys and all forms on a daily basis.
- Maintains a regular update on the system especially on room changesto facilitate the front officein their sales of rooms.
- Prepares daily attendance report.
- Receives calls for maintenance, fills out maintenance orders and forwards them to the engineering department, frequent follow up on unfinished orders.
- Records lost and foundarticles. And all items to be locked in store before the close of shift and the items claimed to be documentedin the log, and updated in the hotel PMS.
- All on loanitems to be recorded and the guests are to sign a loan chit for items borrowed from housekeeping.
- Prepares report of monthly amenities.
- Should have good telephone etiquette.
- Make the relevant room statuschanges on the software as per the instruction given by floor supervisors.
- Prepare the room discrepancylist for the Front office.
- Prepare the VIPamenities list.
- Prepare the Min BAR consumption list.
- Post minibar and laundrycharged to the respective guest folios.
- Prepare monthly sales report for Minibar, Laundry, dry cleaning and any other miscellaneous sales.
- Prepare the missing / broken item register.
- Handle the lost and found procedures and all enquiry.
- Assumes any other duties assigned by the supervisor from time to time.

**Education**:
Good computer skills; proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Access) and Knowledge of Housekeeping work of areas.

**Experience**:
Two or more years of experience working in a hotel, clerical or housekeeping. Previous experience working in a similar role.

**Salary**: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

**Experience**:

- Admin work: 2 years (preferred)

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