Customer Support

Job Description : Provide support and daily issue resolution. Identifying, diagnosing, and resolving the level one issues in computer hardware and software as laptops and PCs Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc....

**Tasks & responsibilities** - Handle all inbound calls in regarding to customers’ general inquiries. - Ready to assist customer to solve their problem and issues on time. - Liaise with service team and IT department. - To closely follow up with customer complaints, ensuring customers satisfaction. **Benefits** - Yearly increment based on performance - 5...

Responsibilities:⁠Answer customers' inquiry by cross checking with system and providerAssist customers in solving their problemsCheck account, monitor and manage payout processRequirements:Willing to learn and work independentlyAble to work on rotational shifts, nights, weekends and overtimeAble to reply customers in English and ChineseAdditional benefits...

Job Description:Provide high-quality service to customers, including email/online/ticketing services and support for any related businessAnswer customer inquiries, maintain relationships with customers, and provide excellent customer service to ensure customer satisfactionAdhere to the management and operations manuals, as well as established policies for...

**About Us**: Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Headquartered in Hong Kong, we have branches and team members in Malaysia, Taiwan, UK, and Australia. With over 10 years of experience in marketing, business strategy, and technological solutions, our primary aim is to deliver high-quality...

Customer Support Specialist (Minimum 2 years experience) As a Customer Support Specialist, you will provide a helping hand to our Customers who are growing their business with You will be part of our Customers Success Team, which quickly adapts to customer needs to deliver a human and consultative support experience through creative problem-solving and a...

**Responsibilities**: - Support POS system and other customized in house software - Knowledge of POS will be an advantage - Knowledge of Hardware - Work with technical team and share information across the organisation. **Requirements**: - Proven field service experience. - Ability to troubleshoot, test, repair and service technical equipment. - Ability...

**Key Responsibilities**: 1. Quality Assurance & Compliance - Monitor customer interactions to ensure compliance with Standard Operating Procedures (SOPs),customer service guidelines, and process standards. - Evaluate agent performance through regular call audits and provide constructive feedback. Identify quality gaps and design corrective training or...

Position : Customer Service/Sales Support Executive (Jalan Damai Raya)Location : Cheras, Kuala LumpurWorking hours : Monday - Friday 9am - 6pmSalary (commensurate with experience) : Up to RM4000 + AWS + 14 Days Annual LeaveDuration : PermanentIndustry : Gift SuppliersMain Responsibilities:Handle incoming hotline calls and WhatsApp chat enquiries from...

PCSB specializes in supplying sanitary wares, tiles, and building materials to construction projects and has an exciting opportunity for enthusiastic talent to join our dynamic team. Do you want to be part of a thriving and supportive team? If so, read on. **Your core responsibilities**: Provide technical & installation support for company products **Your...