Account Receivable Officer

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Join Our Dynamic Accounts Receivable Team

Job Description Summary

This role is responsible for delivering high-quality Accounts Receivable support to ensure timely cash flow and enhance the customer experience. You'll play a key part in fostering customer retention and contributing to overall business success.

Your Key Responsibilities- End-to-End Invoice Management: Manage the entire invoice lifecycle, from generating and sending invoices to customers to accurately posting payments the invoice in the system.- Discrepancy Resolution: Proactively investigate and swiftly resolve any billing discrepancies or customer disputes to maintain financial integrity and ensure accuracy.- Timely & Compliant Collections : Timely submit the invoice to customer to avoid delay in receiving payment.- Accurate Record Keeping: Maintain precise and organized records of all invoices, payments, and essential documentation.- Customer & Stakeholder Engagement: Build and maintain strong relationships by reconciling, resolving issues, and ensuring contractual obligations are met.- Proactive Follow-up: Take initiative to follow up on with country to get all the supporting document related also to solve any invoice discrepancies.- Effective Communication: Act as a key liaison, communicating seamlessly with customers and internal departments to resolve issues and provide account updates.

What You'll Bring

While 1-2 years of experience is valued, we are open to recent graduates with a relevant Finance or Accounting background.- Excel Proficiency: Intermediate-level skills in Microsoft Excel are required for data analysis and reporting.- Exceptional Organizational Skills: Crucial for managing a diverse workload, prioritizing tasks effectively, and maintaining impeccable records.- Attention to Detail: Meticulous and detail-oriented to ensure accuracy in all financial transactions and record-keeping.- Fluent Communication: Good verbal and written communication skills in English are essential. The ability to communicate clearly and professionally with our Australian counterparts is key.- Collaborative Spirit: Excellent interpersonal skills for positive and productive interactions with customers and internal teams.

Additional Requirements- Working Hours: You will be flexible to work occasionally during Malaysian public holidays to align with Australian business operations.- Overtime Flexibility: You are flexible and able to support overtime when needed, especially during month-end closing periods.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.