Executive Call Centre/ Contact Centre

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

工作亮點： - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責： - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -

We are looking for an enthusiastic Call Centre Representative to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.Roles and responsibilitiesCold call people using a given phone directory to sell products.Answer incoming...

**Responsibilities**: - **1. Operations Management**_ - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure...

Pay: RM3, RM5,000.00 per monthJob description:Imperial Dental Specialist Centre, one of the well-known one stop dental centres of KL, providing specialized treatment in Implant, Orthodontics & Full Mouth Rehabilitation since 2013. It is an integrated beauty and aesthetic centre offering both surgical and non-surgical solutions to create a new smile for every...

**Job Summary** **Responsibilities and Duties** - To assist customers in any pet related queries and any other Retail Operations related tasks **Qualifications and Skills** - Must possess a degree in the related courses such as Animal Science, Zoology, Veterinary, etc. - Matured, patient and of pleasant personality - Possesses own transport is an added...

**Job Summary** **Responsibilities and Duties** - To assist customers in any pet related queries and any other Retail Operations related tasks **Qualifications and Skills** - Must possess a degree in the related courses such as Animal Science, Zoology, Veterinary, etc. - Matured, patient and of pleasant personality - Possesses own transport is an added...

**Main purpose of the job**: To identify the required knowledge, skills and abilities of the staff in the organization, that are needed to perform their jobs effectively and organize high-quality training programs to meet these needs successfully and also to trace and monitor inbound/outbound call quality to ensure consistently outstanding service at all...