Customer Care Consultant

Location: Johor Bahru, Johore, Malaysia Type: Full-time **ROLE DESCRIPTION** Sales and customer success at Homage is changing fast to meet company growth. The Care Advisor will serve a key role in two major components of the Homage experience, one, helping families and care organizations across Malaysia who need caregiving understand and select our...

As a Pet Care Consultant, you will help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a Pet Lovers Centre...

The Pet Care Consultant help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a customer service & shopping...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

Company DescriptionKPJ Johor Specialist Hospital is a leading hospital and healthcare provider in Malaysia, with dedicated and experienced medical professionals committed to providing patients with exceptional care. The hospital offers a range of services, including medical, surgical, and maternity care, as well as diagnostics and rehabilitation. Located in...

Support the day-to-day business operations of the retail store - Exhibit animal husbandry knowledge to address customers' requirements regarding the care and well-being of live animals. - Maintain and convey detailed and specialized Pet Care Product knowledge to address customers’ requirements. - Assist and advise customers on their concerns pertaining to...

Opportunities work in Singapore. **Responsibilities**: - 1. Attending to inbound calls - 2. Attending to call back requests from customers - 3. Ensure follow up on cases escalated - 4. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction) - 6. Point to point enquiries from customer - 7. Perform simple investigation for...

(Chinese and English) Customer Support Consultant, emails/live chats (Remote)Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you will...

Customer Care Senior Executive | JB | MandarinAbout the job Customer Care Senior Executive | JB | MandarinJob Title: Customer Care Senior Executive (Mandarin) [Johor]Schedule: Mondays - Fridays - 9.00am - 6.00pmBasic Salary: RM3500 - RM5000Job Responsibility:Ensure after-sales support to customers by providing a high-quality level of customer service (e.g.,...

Customer Care Executive (Front Counter) page is loadedCustomer Care Executive (Front Counter)Apply locations: 72A Jalan Universiti, Jaya One, Petaling Jaya, Selangor, MYSTime type: Full timePosted on: Posted 9 Days AgoJob requisition id: JR2406117Who we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100...

We are looking for a dedicated Chronic Disease Care Coordinator to join our team at ELITE TRANSFORM CONSULTING PLT in Johor Bahru, Johor. In this role, you will play a vital part in coordinating the care of patients with chronic conditions.Responsibilities:Case Management: Identify high-risk patients and develop individualized care plans to improve health...

About Our TeamWe are a dynamic team at J RECRUIT FIRM dedicated to delivering exceptional customer care to our clients. We are seeking a Johor-Based Customer Care Expert to join our team and help us achieve our goal of providing world-class customer service.Main Responsibilities:Deliver high-quality customer service and support to clients.Collaborate with...

Customer Experience PositionThis Operations Specialist - Customer Relations role requires a highly skilled and dedicated individual who can deliver outstanding customer experiences. The ideal candidate will possess excellent communication skills, be fluent in Mandarin, and have previous experience in sales or customer care.Key Responsibilities:Handle high...

About Homage Homage is a care platform that combines qualified and trained caregivers, nurses, doctors and health care organisations and funders with technology, enabling care, wellness and recovery wherever you are. The work that we do and technology we build transforms lives every hour, every day. We’re looking for people who are talented, driven and...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

**Responsibilities**: Kelayakan- Possess pleasant personality and good communication skills - Good interpersonal & follow-up skill, adaptable and result-oriented. - Able to work retail hours (includes weekends and public holidays). - Full/ Part-Time positions available. Tanggungjawab- To ensure that a professional standard of customer care is maintained in...

Job description: - Tele-consultation - Online customer service through - various platforms - Appointment scheduling, tracking & confirmation - Handling incoming calls - Registration - Appointment management Requirement: - Diploma in any discipline - Able to speak Mandarin - Willing to travel occasionally - Interpersonal skill - Pleasant personality **Job...

To call clients from database. - To reactive domain client's account. - Consult and ask client to invest. **Salary**: RM3,000.00 - RM5,000.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental Pay: - Commission pay **Education**: - Diploma/Advanced Diploma...