Usm] Operation Support Intern

2 days ago

Puchong, Malaysia Mindful Solutions Sdn. Bhd. Full time

**JOB OVERVIEW**

To support the Operations Team in ensuring the smooth execution of training and administrative processes by preparing and updating documents, maintaining accurate operational records, and providing ad-hoc assistance to enhance overall efficiency and compliance with internal procedures, and cross-team collaboration.

**KEY RESPONSIBILITIES AND DUTIES**
- **Assist**in preparing, formatting, and updating training-related documents, templates, and reference materials in Client Task Management platform and shared drives.
- **Support**data entry, filing, and organization of training or team-building materials, attendance records, and venue quotations.
- **Maintain**accurate and up-to-date operational documentation, ensuring compliance with internal processes and standards.
- **Assist**in coordinating logistics for internal training activities, including scheduling, resource preparation, and material distribution if needed.
- **Provide**general administrative support to the Operations Team to ensure smooth day-to-day workflows.

**CORE COMPETENCIES REQUIRED**
- **Efficiency**:Ability to manage multiple administrative tasks promptly and accurately, ensuring smooth operations. This includes preparing and updating training-related documents, maintaining operational records, and supporting team workflows with mínimal delays.
- **Attention to Detail**:Ensures precision in formatting, data entry, and organization of training or team-building materials, attendance records, and venue quotations. Maintains accuracy in documentation to meet internal standards and compliance requirements.
- **Organizational Skills**:Capable of maintaining well-structured operational documentation, ensuring quick retrieval of information, and upholding consistency in processes across shared drives and Client Task Management platform.
- **Time Management**:Effectively prioritizes and organizes tasks to meet deadlines for internal training activities, including scheduling, preparation, and coordination of logistics.
- **Team Collaboration**:Works closely with the Operations Team to provide general administrative support, fostering a cooperative work environment and contributing to the seamless execution of day-to-day workflows.

**QUALIFICATIONS OR REQUIREMENTS**
- Currently pursuing or recently completed a Diploma/Degree in Business Administration, Human Resource Management, or a related field.
- Strong organizational and administrative skills, with the ability to handle multiple tasks efficiently and meet deadlines.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Willingness to learn and use project/task management tools (training will be provided).
- Good written and verbal communication skills.
- Detail-oriented, proactive, and eager to learn in a collaborative and fast
- paced environment.

**Company Overview**:
Mindful Solutions Sdn. Bhd. serves as an umbrella organisation that provides shared services to two dynamic entities: eLearningMinds, a pioneering leader in eLearning solutions since 2004, offering a global range of online learning services and tools while embodying values of adaptability and trustworthiness, and UpSkillingMinds, an offshoot specialising in digital and soft skills training, featuring tailored programs, coaching, and a flexible, results-oriented work culture that encourages creativity and independence.

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