Service Manager

3 days ago


Kota Kinabalu, Malaysia Sebangga Auto Sdn Bhd Full time

**SERVICE MANAGER (AUTOMOTIVE)**
- Possess in-depth knowledge of all aftersales processes, including workshop operations, parts sales, warranty services, and general service activities.
- Responsible for overall management of service operations and administration in accordance with policies and procedures set out by the company and the relevant authorities.
- Analyze market potential and identify market trends to make informed business decisions.
- Prepare and manage the annual operating budget for the aftersales department and the annual aftersales budget for the company.
- Establish department objectives aligned with company KPIs.
- Ensure timely submission of all aftersales reports to the company.
- Develop strategies for expansion and process enhancements to drive service excellence and profitability.
- Be open to fulfilling additional duties as requested by management or the company.

**Requirements**:

- A minimum of a diploma in Business or equivalent certificates in automotive field.
- At least 5 years of experience as an Aftersales Manager in the automotive industry.
- A background in mechanical, technical, or engineering fields is preferable.
- Proficiency in Microsoft Office.
- Initiative, proactivity, and results-driven mind-set. Strong problem-solving and analytical skills.
- Strong relationship management and influencing abilities. Effective planning, organization, and problem-solving skills.
- Excellent analytical and decision-making skills.
- Six-day work week
- Location: Sebangga Group, Kota Kinabalu

Pay: From RM4,000.00 per month

Schedule:

- Day shift


  • Operation Manager

    1 week ago


    Kota Kinabalu, Malaysia Energy Service Innovations Full time

    **Job Description - Operations Manager** **(Sabah, Kota Kinabalu), Required Local Sabah Only** **Company**: ENERGY SERVICE INNOVATIONS (BORNEO) SDN BHD **Location**: Sabah, East Malaysia **Department**: Operations / Engineering **Reports to**: Group Managing Director (GMD) **Position Purpose** The **Operations Manager** is responsible for overseeing and...

  • Service Manager

    3 days ago


    Kota Kinabalu, Malaysia Baker Hughes Full time

    **Job Requirements** **Do you like working in collaborative teams and solving technical problems?**: **Do you enjoy being part of a successful team?**: **Join our Team**: Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating...


  • Kota Kinabalu, Sabah, Malaysia Advanced Prestige Sdn Bhd (Sutera Harbour Resort) Full time 40,000 - 70,000 per year

    Guest Service ManagerThe Magellan Sutera Resort, Sutera Harbour ResortThe Magellan Sutera Resort invites suitably qualified and experienced candidates to apply for the position of Guest Service Manager. We are seeking a dynamic hospitality professional with strong leadership capabilities, exceptional guest-relations expertise, and a proven background in...


  • Kota Kinabalu, Sabah, Malaysia Toshiba Tec Malaysia Sdn Bhd Full time 80,000 - 120,000 per year

    Responsibilities1. Technical Department Managementa. Manage technician and service engineer on all assigned tasks within committed response time.b. To manage branch service Work Orders entry in proper order and daily service calls by area.c. Ensure technical service KPI to be achieved.d. Manage TSR to practice proper time management on field assignments (eg....

  • Guest Service Manager

    2 weeks ago


    Kota Kinabalu, Malaysia The Luma Hotel Full time

    Responsibilities: - Assist in plan and conduct training to all personnel in the Front Office. - Responds to any guest complaints concerning services from all areas of operation. - Troubleshoot, de-escalate and make appropriate decisions for the operations as needed. - Responsible for creating a positive work environment for team, being a good leader, and...


  • Kota Kinabalu, Sabah, Malaysia ACCA Careers Full time 60,000 - 120,000 per year

    EYJob DescriptionOur Assurance group is one of the most trusted, respected and influential organisations in the industry. As part of our team, you will provide peace of mind to clients by using your skills and experience to give companies, investors and regulators confidence in the validity of financial statements and business-critical information or...

  • Service Manager

    2 weeks ago


    Kota Kinabalu, Malaysia Shangri-La Hotels Full time

    Be part of our Shangri-La family! Join the team at a multiple award winning resort at Shangri-La Rasa Ria, Kota Kinabalu; No. 1 Best Family Resort in Malaysia under Holiday with Kids Australia, Best Sustainability Initiatives in the International Category, M&C Asia Stella Awards 2020, Winner of The Best Luxury Wellness Retreats in Malaysia and TripAdvisor...


  • Kota Kinabalu, Malaysia FieldCore Service Solutions Malaysia Sdn. Bhd. Full time

    Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation - Respond to requests for emergency repairs and services to troublesome equipment - Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance...

  • Service Executive

    3 days ago


    Kota Kinabalu, Malaysia Midea Scott & English Electronics Sdn Bhd Full time

    **Responsibilities**: - Service requests are handled promptly and efficiently - Supervise the scheduling and dispatching of technicians for service calls, ensuring resources are effectively allocated. - Analyze reports and identify areas for improvement, collaborating wit the Service Manager to implement corrective actions. - Ensure that all service-related...

  • Customer Service

    7 days ago


    Kota Kinabalu, Malaysia RT 1994 Full time

    1. Customer Service & Communication - Greet and assist customers promptly and professionally. - Provide product/service information and guide customers in decision-making. - Manage customer feedback, complaints, and escalate issues when necessary. - Ensure high customer satisfaction and maintain a positive company image. 2. Sales & Service Support (optional...