Customer Support Agent

_**Exciting Opportunity: Customer Support Agent (Telesales) Supporting Singapore Market, Immediate Hiring (November Batch)!**_ **What We Offer**: **Basic Salary**: RM2500 **KPI & Attendance Allowance**: Up to RM1000 **Total Salary Range**: RM2500-RM3500 per month **Working hours**: - Earliest shift starts: 10AM - Last shift ends: 8PM - No night shifts...

**Why this role?** As a **Customer Service Agent**at KONE, you will be the voice of the company, playing a vital role in ensuring customer safety, satisfaction, and trust. You will manage unplanned maintenance requests, handle customer inquiries and complaints, and help keep customers informed and supported. **What will you be doing?** - **Callout Agent...

About the role Join our growing team as a Customer Service Agent (Digital Banking) at Brandt Business Services Sdn Bhd in Petaling Jaya, Selangor. This full-time role is responsible for providing exceptional customer service and support to our digital banking customers.What you'll be doingRespond to customer inquiries and requests via phone, email, and chat...

**Job description** **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause analyses, speedy resolution and customer satisfaction - Be a fast learner to execute new processes related to product launches, tactical campaigns, systems enhancements, process automation...

**Responsibilities**: - Escalate issues to relevant internal/external teams when necessary for resolution. - Achieve individual and team performance KPIs (quality and productivity). - Collaborate closely with CS Operations and Subject Matter Experts (SMEs) to support customer service initiatives. - Stay alert to risks, security concerns, and fraud...

_**Exciting Opportunity: Customer Service Executive, Immediate Hiring !**_ **What We Offer**: **Basic Salary**: RM 2,000.00- RM 2,500 per month **KPI & Attendance Allowance**: RM300-RM500 **Total Salary Range**: RM 2500-RM 2800 per month **Location**: Ara Damansara, Petaling Jaya - Conveniently accessible via LRT Ara Damansara Station - FREE shuttle...

**Job Details** - Salary : Min RM 2,000 - RM 3,000 - Fixed Shift Allowance : RM500 - Contract : 1 year (view to extension based on performance) - Must be willing to work on 24-hour-rotation shift. **Responsibility** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication...

**Responsibilities**: **Salary**: RM2000 + RM200 KPI Allowance Location - Ara Damansara **Job Types**: Contract (2 months) (Upon completion 2 months will be given additional RM1000) Working Days: 5 days a week (2 days off, rotational) Working Hours: 9.00 am - 9.00 pm (Rotational shift) JOB DESCRIPTION: - Handling all outbound calls pertaining to...

As a Solution Support Agent, you will be the first point of contact for customers, handling enquiries and basic troubleshooting related to messaging, cloud, and cybersecurity services. You will communicate with customers via phone, email, and chat, ensuring all cases are logged and followed up effectively. Working as part of a team, you will help maintain...

JOB TITLE: Live Sales Agent (Customer Service) - Japan START DATE: March 13, 2025 LOCATION: Damansara Uptown, Imazium WORK SCHEDULE: Mon to Fri, 8am to 5pm WORK SET-UP: Onsite SALARY: RM 8500 and above LANGUAGE PROFICIENCY: Japanese + B1 English QUALIFICATION: - Local JLPT N1 equivalent, or native Japanese - English at least B1 since 60-70% queue in...