Customer Support
14 hours ago
**Roles and Responsibilities**:
- Manually annotate and label data items.
- Verify the accuracy and reliability of data sets.
- Create targeted sets to evaluate and improve judgment quality.
- Annotate search results based on how well they satisfy user needs.
- Verify annotated data and correct any errors.
- Maintain records of completed work.
- Ensure consistency in data annotation.
- Provide feedback to improve data annotation processes.
- Collaborate with team members to meet project objectives.
- Analyze test results to identify areas of weakness and make recommendations for improvement.
**Skillset**:
- Native OR Certified in Japanese Language and good in English.
- Excellent communication skills, verbal & written.
- Experience with data labeling and categorizing.
- A keen eye for detail to ensure accuracy in annotation.
- Strong research skills to analyze the possible intents behind user search queries.
- Ability to manage time effectively and meet deadlines.
- Ability to analyze data and follow complex instructions.
**Minimum Skills to Hire**:
- A bachelor’s or master’s degree.
- Ability to aggregate and analyze data in Excel.
- Experience with data labeling and categorizing.
- Listening to content and transcribing the content (Listening, Speaking, Reading, Writing).
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM5,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
**Experience**:
- customer support: 1 year (required)
**Language**:
- Japanese (required)
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