Airline Station Manager

2 weeks ago


Kuala Lumpur, Malaysia Xiamen Airlines Full time

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well. They also have to look into all the complaints of the passengers. This will help them improve the services of the airline. (3) Another important responsibility they have is of the airline cargo. There are hundreds of bags that they have to account for. Passengers tend to carry a lot of luggage while they travel, not all can be carried in the overhead bins, and hence they put their luggage in the cargo. The manager is responsible for the safety of this luggage. They have to make sure that none of it is lost. They cargo can also carry delicate items or even pet animals. Therefore, it is important that the Airline Station Manager does their job with utmost attention. (4) Airline Station Manager are typically the managers in charge of an airline's ground operations at a particular station. Ground operations at an airline include passenger ticketing and check-in, baggage and cargo services, gate area passenger boarding and deboarding and on-ground aircraft servicing. The airline station manager is responsible for seeing that the station's flights leave on time and with all passengers and luggage. Airline station managers lead and manage their assigned ground operations employees, station budgets, and local safety programs. (5) Airline Station Manager must responsibly manage their ground operations station budgets, including for labor, supplies and all other expenses. A station manager working for an airline is also part customer service manager and must keep travelers satisfied and happy. Commercial airlines fly on set schedules, and an airline station manager must ensure her flights leave on time whenever safely possible. An airline station manager is also his airline's liaison with local airport agencies and authorities. Xiamen Airlines' mission is to improve customer satisfaction, enhance employee value and contribute to society, as well as working for sustainable development. We will also accelerate the coverage of intercontinental routes to provide customers with worthwhile travel experience and realize the corporate vision of "excellent performance and steady growth". Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Assistant Manager Customer Airlines **Reports To**: Senior Manager Customer Airlines, Ground Handling Services & Procedure **Role Purpose**: Retain and develop new business from 3rd party carriers for cargo handling in domestic stations while coordinating with operations units to ensure compliance to regulatory, safety, security and service...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Executive.ADS - Station Management **Reports To**: - Manager Passenger Services **Role Purpose**: - Manage FOCA ground operations and administration as per Service Level Agreement (SLA). Adhere to regulatory requirements, company policies, company service standards and standard operating procedures while perform service delivery....

  • Assistant Manager

    1 week ago


    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Assistant Manager - FBP Airlines **ROLE PURPOSE** The finance business partner of Airlines PC, to initiate initiatives to develop comprehensive financial and business analysis. Collaborate with business units and Group Finance to drive business performance and process improvement. **KEY ACCOUNTABILITY** - Collaborate with Airlines business...


  • Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: Senior Manager Customer Airlines, Ground Handling Services & Procedure **Role Purpose**: Retain and develop new business from 3rd party carriers for cargo handling in domestic stations while coordinating with operations units to ensure compliance to regulatory, safety, security and service level deliveries requirement of each...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Executive, Airlines In-Flight Contracts **Reports To**: - Manager, Contract & Project Management **Position Summary**: - Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations’ commercial agreements to ensure that in-flight products and services transactions are governed and protected with...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Manager, Airlines Global Sales & Special Projects **Reports To**: Sales Planning & Insights Head **Role Purpose**: Responsible for creating and implementing strategic plans to achieve the organization's sales goals. This includes analyzing market trends, identifying potential customers, and developing effective sales strategies. The role...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Assistant Manager, Culinary Standard **Reports To**: - Manager, Airlines Culinary Standards **Role Purpose**: - Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Position Title**: - Executive, Security, Claims & Loss Prevention **Reports To**: - Assistant Manager, Security, Claims & Loss Prevention **Role Purpose**: - This position is accountable to operationalize, organize, coordinate and administer the end-to-end administration and governance of employee related processes by diligently adhering to company...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Assistant Manager, Refunds **Reports To**: - Manager Sales & Refund Accounting **Role Purpose**: Plan, supervise, motivate, and lead team members to ensure all Refunds for the Group are processed/approved within agreed timeline - Administer and to ensure all queries and disputes relating to refunds are actioned accordingly - Provide...


  • Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Duty Executive, Operation Control Centre **Reports to**: Senior Manager, Freighter Operations **Role Purpose**: Responsible to manage overall daily freighter operations for MABKargo Sdn. Bhd. primarily focusing on the implementation of freighter flight schedule and ensure freighter OTP. This is inclusive of recovery plan for any operational...