Partnerships Executive

**Role: Partnerships Executive**

**Location: Kuala Lumpur, Malaysia**

**Job type: Full time, permanent - hybrid
**Why QS?**

At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other - and as a company, our values underpin these.

Our mission is to empower motivated people around the world to fulfil their potential through higher education, and to ensureeveryone has the same opportunity to achieve that potential. We celebrate the diversity of our teams and believe through sharing our experiences we can learn from one another and become stronger together, which enables us to achieve our goal.

At QS, you’ll be responsible for implementing real change in the international higher education landscape, full of exciting and interesting challenges where you can drive positive impact across the business.

**As a Partnerships Executive, this is what you’ll be doing**:
**Role Responsibilities**:
To be a key member of the university partnership team for QS’ student recruitment division, QS Apply, and to support ongoing successful relationships with recruitment partner colleges and universities. This role includes on-boarding new partner universities, liaising with universities about accurate content for the QS Appian platform, recording and negotiating admissions requirements and admissions deadlines, understanding financial aid and merit scholarships opportunities for international applicants, training regional QS recruitment staff, and launching new partners to multiple recruitment regions and channels.

**Key responsibilities include**:

- Building strong relationships with international offices in Australia & Canada and any other Oceana/Asia universities
- Ownership of the onboarding process for new partner universities including information for the QS Appian portal, organising regional training sessions, and supporting the go to market strategy for high priority clients
- Liaise with University partners about admissions processes and requirements and escalate individual student cases when required
- Having a regular communication cadence with high priority university partners to review marketing activities, admissions pipeline and priorities, counsellor training sessions, and other opportunities or pain points
- Work with the finance team on billing and collecting enrolment fees at the conclusion of each intake
- Work with partner universities to ensure accurate information is available to our student users, recruitment partners, QS Enrolment Managers, QS websites and other properties

Continuous Improvement:

- Contribute to continuous operational improvement initiatives across QS
- Provide frequent feedback, analysis, and insights to the Global Partnerships Director and other key stakeholders for operational improvement and ways to optimise Student Success outcomes such as enrolment or retention.
- Share feedback and recommendations to the Global Partnerships Director to enable QS to improve its processes, technology and workflow

**Key Skills and Experience**:
Demonstrated knowledge and experience
- Experience of working in Australian Higher Education in the field of international student recruitment (Essential)
- Experience in Aus/NZ immigration laws, visa procedures, and educational policies that may impact international student recruitment (Essential)
- Knowledge of immigration regulations, visa procedures, and compliance requirements for international students wishing to study in Australia & New Zealand (Essential)
- Experience of working with Australian & New Zealand institutions for international student recruitment (Essential)
- Demonstrated experience in Australian university account management (Essential)
- Experience in business development, securing new business, and sales (Essential)
- Strong administration skills with the ability to prioritise tasks and work simultaneously across multiple clients (Essential) Personal experience studying in Australia or New Zealand as an international student (Desirable)

Technical skills and qualifications

Behavioural competencies
- Strong organisation and project management skills. (Essential)
- Approachable and confident to present to new university clients at a senior level (Essential)
- Ability to understand critical issues and bring appropriate resolution to complex issues (Essential)
- Ability to gather and document quality business requirements (Essential)
- Excellent presentation and communication skills, verbal and written (Essential)
- Able to work independently and proactively (Essential)
- Able to work with both Aus/NZ university stakeholders and the wider QS global student recruitment teams (Essential)
- Flexible with working hours to work across multiple time zones (UK, Africa, LATAM etc) (Essential)

**So, who are we and what do we do?**

QS is the world’s leading provider of services, analytics,