Partnership Executive

2 days ago

Kuala Lumpur City Federal Territory of Kuala Lumpur, Malaysia MerchantSpring Full time 90,000 - 108,000 per year

Location:
Kuala Lumpur (Hybrid, Office in KL City Centre)

Type:
Full-time

Experience:
3 to 4 years

Team:
Partnerships, Direct Report to Fara Maruf (Partnerships Manager)

About the Role

MerchantSpring is seeking a proactive and relationship-driven Partnership Executive to manage and expand our portfolio of integration partners. In this role, you will focus on nurturing existing relationships, driving user adoption, and ensuring a seamless experience for our integration partners and their clients.

You'll work closely with Partnerships, Product, and Customer Success teams to optimise partner engagement, maximise user onboarding, and minimise client churn. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about building long-term partnerships.

Key Responsibilities

  • Manage and strengthen relationships with existing integration partners, ensuring mutual growth and satisfaction
  • Collaborate with integration partners to onboard new users, providing training and support throughout the process
  • Develop and maintain onboarding materials, best practice guides, and support resources tailored for integration partners
  • Support the partners' sales teams with pitches, demos and RFP's.
  • Collaborate with Product and Customer Success teams to address partner feedback and continuously improve the integration experience
  • Identify opportunities to deepen engagement and expand partnership value
  • Ensure program compliance and address any partner issues proactively

KPIs

  • Successfully onboard
    10 new organisations from each integration partner per month
  • Maintain integration partner client churn from integration partners at
    1% or lower

What You Bring

  • 3 to 4 years of experience in partnerships, account management, or customer success roles
  • Strong relationship management and communication skills
  • Background in SaaS, eCommerce, or startup environments strongly preferred
  • Proficiency in HubSpot and familiarity with integration or partner management platforms
  • Comfortable using AI tools
  • Self-starter with the ability to manage your own workflow
  • Comfortable working independently in a fast-moving, dynamic environment

Why Join MerchantSpring?

  • Take full ownership of a critical partner channel
  • See direct impact on user growth, retention, and partner satisfaction
  • Work closely with company founders and senior leaders
  • Be part of a fast-growing SaaS company with global clients and reach
  • Enjoy flexibility – working hybrid in KL
  • Travel the world - opportunities to travel internationally (Europe, USA, Japan and more)

Benefits

  • Base Salary of RM 7,500 to RM 9,000 per month
  • Highly competitive bonus structure

  • partnership manager – strategic partnerships

    2 weeks ago

    Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia IFS Capital (Malaysia) Sdn Bhd Full time 90,000 - 120,000 per year

    Company DescriptionIFS Capital (Malaysia) Sdn Bhd is an established financial institution offering a broad range of financial services, including factoring, loans, export factoring, supply chain financing, and guarantees. We are committed to providing innovative financial solutions to meet the needs of our diverse clientele. Our team is passionate about...

  • Recruitment and Partnership Development Manager

    4 days ago

    Kuala Lumpur, Malaysia Keller Executive Search Full time

    Keller Executive Search, a digital platform and recruitment agency, is actively expanding its global footprint. We are seeking a Recruitment and Partnerships Development Manager, an A-Player who is ready to embrace the unique challenges and opportunities of this role. This position is ideal for someone eager to grow within an international setting and...

  • Partnerships Executive

    1 week ago

    Kuala Lumpur, Malaysia Shopee Full time

    DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and...

  • Commercial and Partnership Executive

    1 week ago

    Kuala Lumpur, Malaysia HELIOS SYSTEMS PTE LTD Full time

    Role Description This is a full-time hybrid position based in WP Kuala Lumpur, with flexibility for partial work-from-home. The Commercial & Partnership Manager (Training & Consulting) will be responsible for managing strategic partnerships, developing and executing partnership strategies, conducting market analysis, overseeing key accounts, and ensuring...

  • Corporate Partnership Executive

    2 days ago

    Kuala Lumpur, Malaysia Koppiku Sdn Bhd Full time

    **Responsibilities**: - **Partnership Development**: Build and maintain strong relationships with businesses, securing partnerships that align with Koppiku's values and objectives - **Sales Strategy Execution**: Develop and execute strategies to achieve sales targets and drive revenue growth - **Client Engagement**: Represent Koppiku at industry events,...

  • Partnerships Executive

    2 days ago

    Kuala Lumpur, Malaysia Quacquarelli Symonds Full time

    **Role: Partnerships Executive** **Location: Kuala Lumpur, Malaysia** **Job type: Full time, permanent - hybrid **Why QS?** At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other - and as a company, our values...

  • Partnerships Executive

    2 days ago

    Kuala Lumpur, Malaysia QS Quacquarelli Symonds Full time

    **Role: Partnerships Executive** **Location: Kuala Lumpur, Malaysia** **Job type: Full time, permanent - hybrid **Why QS?** At QS, our culture fosters a flexible working environment that encourages our employees to own their career whilst personally and professionally thriving. We collaborate, respect, and support each other - and as a company, our values...

  • Partnership Executive, My

    1 week ago

    Kuala Lumpur, Malaysia Qashier Pte Ltd Full time

    Partnership Executive, MY About the job Partnership Executive, MY Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? **Qashier is looking for an amazing Partnership Executive to support our growth!** We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the...

  • Executive, Strategic Partnership

    7 days ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: - Executive, Strategic Partnership & Events **Reports To**: t - Manager, Partnership & Events **Role Purpose**: - Accountable for supporting and executing strategic and event planning by ensuring the plan is according to business and Senior Management objective **Key Accountability**: - Assist in identifying and evaluating potential...

  • Executive, Marketing Partnership

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SK INTELLIX MALAYSIA SDN BHD. Full time 60,000 - 80,000 per year

    This role to support our Marketing Strategic Partnerships & Planning team. In this role, you'll contribute to partnership development, client relationship management, and project coordination that drive our business forward.If you have a strong eye for detail, enjoy crafting presentations, and thrive in a dynamic, collaborative environment — we'd love to...