Service Desk Specialist L1

**Position: IT Support - L1 Service Desk** **Required**: - Great - intermediate knowledge skills of L1 service desk support/ L1 Technical Support - Microsoft Office Apps, Snow ticketing tools - Proficient in English language with good communication skills - Education Level - Diploma or higher with 1 to 2 Years experiences. Pay: RM3,000.00 - RM6,000.00 per...

Kuala Lumpur, Malaysia - Tech Hiring - 3065082 **Job Description**: **Service Desk Support L1** Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) - As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. -...

Job Responsibilities - Fast paced environment - Record all calls from end-users and project members via official channels - Facilitate all communication (inbound and outbound), system related messages, user satisfaction surveys, user enquiries and status calls - Provide system support and resolve first tier calls - Maintain system access control - Record and...

Isentia is Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world-class experts, our mission is to help businesses leap forward where only genuine insight can take them. At Isentia, we are passionate about bringing the right...

**Isentia** is Asia Pacific’s leading media intelligence and insights company providing services to the world’s biggest brands and organisations. Powered by cutting-edge technology and a team of world-class experts, our mission is to help businesses leap forward where only genuine insight can take them. At Isentia, we are passionate about bringing the...

Associate Technical Support (L1)Work Location: Jalan Tun Razak, KL.Job Type: Onsite5 days working and two rotational off'sRequired to work on shift, weekend, and public holidaysOperating hours: 24 x 7 x 365Job Description:Under general supervision, responds to and diagnoses complex hardware, software and network related incidents in a customer focused...

**Role : Senior Engineer, Service Desk (Japanese Speaker)** **Job Type : Permanent** **Location : Selangor** **Working hours : Rotational shifts** **Responsibilities**: - Effectively resolve L1 helpdesk queries as per deliverables outlined - Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format - Execute...

**The Opportunity** An exciting Service Desk role has become available at one of Australia's most respected global insurance companies. Our client is growing their team of Deskside Support Technicians. You are part of a team responsible for administering and supporting multiple & single domain environments with large numbers of end-users. One of the main...

Are you a help desk professional looking to broaden your experience to an international level? I'm hiring vibrant, energetic help desk professionals for a global technology company! You'll be: - Identifying, resolving or managing system issues, escalating as needed. - Troubleshooting platform issues raised by clients, escalating complex issues to the next...

L1 Operation & Support Specialist (Depends on experience to become Lead or Support), will be supporting remotely from home. **Job descriptions**: - Understand the scope of work and maintain the work delivery within the scope. - Ensuring that all calls are logged in, incidents reported are captured in Jira before addressing the issues. - Ensuring that...