Manager -customer Service

_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Requirements**: - With 1+ years of hands-on experience in the fintech or blockchain industry. - Ability to articulate issues or problems to internal departments. - Knowledge of blockchain would be an advantage. - The ability to communicate in Mandarin would be an advantage. - Good and positive attitude with a keen interest in learning. Responsibility -...

Job Scope:Reception & Communication: Greet and assist visitors, verify their identities, and direct them to the appropriate departments. Handle incoming calls professionally by addressing inquiries or transferring them to the relevant personnel.Resident Information Management: Maintain and update residents' records, including contact details and contractual...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist in the AI Chatbot Industry, based in Johor Bahru. The role involves providing exceptional customer support by responding to inquiries, resolving issues, training and ensuring customer satisfaction through various...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role based in Johor Bahru for a Customer Service (AI Chatbot) Specialist. The primary responsibility will be to provide high-quality customer support via AI chatbot and other communication channels to ensure customer satisfaction and a seamless digital...

Job Scope: - Provide outstanding customer service to improve customer satisfaction and relationship - Prepare Sales order (cash) and Delivery order (DO) - Monitor and arrangement of logistic matter for product order delivery time to ensure on-time delivery to customers - Handle incoming phone calls related to; return material requests, product sample and...

**What you'll be doing** - Resolving customer issues and concerns in a timely and efficient manner - Maintaining accurate records and documentation of customer interactions (Using system Tunai) - Collaborating with cross-functional teams to ensure seamless customer service delivery - Providing feedback and recommendations to management to improve customer...