Supervisor (Me'nate Steak Hub Setapak)
2 weeks ago
Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.
- Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assist to all guest and administer all requirements for meals.
- Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Receive complaints and resolve problems
- Respond to customer complaints tactfully and professionally
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
- Prepare and submit performance reports
- Suggest on reward and promotion based on performance
- Recommend to hire and train new employees
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
- Look for ways to cut waste and decrease operational costs
- Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment’s and recommend required repairs.
**Job Types**: Full-time, Permanent
**Salary**: RM2,200.00 - RM2,400.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
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