Service Administration Specialist

2 days ago

Petaling Jaya, Malaysia Mettler Toledo Full time

Service Administration Specialist (night shift)

**Location** Petaling Jaya, Selangor, Malaysia

**Date posted** July 16, 2025

**Job ID** 18776

**Our Opening and Your Responsibilities**

Are you seeking an exciting opportunity to contribute to an efficient order-to-billing process? We are looking for a detail-oriented individual to join our team. If you thrive in an international environment and are dedicated to ensuring accuracy and efficiency, this role is perfect for you

**Your tasks**:

- Acknowledge sales orders, service orders and enter into SAP, according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines
- Execute and manage order processing transaction accurately and promptly
- Receive and carry out directions as provided by team leader
- Always demonstrate accuracy of work
- Review documentation and work following process laid out
- Schedule work to be completed within set timeframes.
- Communicate with teams/peers and team leaders to optimize work completion.
- Achieve Key Performance Indicators (KPI’s) and meet Development Plan
- Support cost reduction and/ or process improvement initiatives

**What You Need to Succeed**
- Fluent in English & Mandarin (working professional level)
- Mandarin language is an added advantage
- Basic knowledge in MS Office skills
- Good focus on details
- Experience on similar position will be an asset
- Flexibility to work during Odd Hours and Public Holiday

**Our Offer to You**
- Permanent employment basis; conditions are based on the contract of employment
- 1.5 months contractual bonus
- Medical care with dental entitlements
- Life insurance coverage
- Accessible to public transport
- Diversity, flexible and fun working culture

**About Mettler Toledo**

**Equal Opportunity Employment**

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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