Fraud Intern

1 week ago


Kuala Lumpur, Malaysia Shopee Full time

Department Operations
- LevelInternship
- LocationMalaysia - Kuala Lumpur

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

**Appeal & Escalation**:

- Review & Investigate appeal cases for false positive account actions for Shopee Marketplace
- Acts as the first line of response against reported/escalated fraud & scam cases.
- Reinvestigations in fraud & abuse cases investigated by Buyer & Seller Review.
- Manage the fraud cases while balancing between customers' needs and the company's benefits.
- Cooperate with different teams to monitor & analyze the data for fraud trends, and false positives through reinvestigations and participate in assisting the review team to form preventive measures.

**Buyer Review**:

- Review a user-reported list of various fraud-related claims.
- Perform a front-end check to identify risky sellers.
- Conducts investigations on violations of our benefits/promotions.
- Work with stakeholders to identify & report new fraud trends or MO, system issues, from daily report investigation to initiating preventive measures.

**Requirements**:

- Open for all final-year students of any major with a Bachelor's degree or higher.
- Able to commence a full-time internship for a minimum of 3 months.
- Detailed-oriented and able to solve problems efficiently in a dynamic working environment.
- Good analytical skills and comfortable handling data.
- Strong Microsoft Excel skills.
- Having customer service experience is a plus.


  • Fraud Intern

    10 hours ago


    Kuala Lumpur, Malaysia AirAsia Full time

    **Join the BigPay team! Levelling people’s life, one transaction at a time.** **What we do, and why we do it** The banking system is evolving to give consumers the transparency, control and financial wellbeing they deserve. In a world where technology can change how we live for the better, there is no reason to be burdened by legacy systems, bureaucracy...


  • Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelInternship- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

  • Fraud Manager

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia HFG Insurance Recruitment Full time

    About the RoleWe are seeking an accomplishedFraud Risk Subject Matter Expert (SME)to lead and strengthen the Group's2nd Line of Defense (2LoD)forFraud, Waste, and Abuse (FWA). This is a strategic and high-impact role — you will shape the global fraud risk framework, drive oversight across multiple markets, and set the direction for fraud prevention,...

  • Fraud Specialist

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time

    Join the Growing Team at Singtel Financial Shared Services in Malaysia*Are you ready to embark in the exciting world of finance and technology?Singtel Financial Shared Services (FSS)is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic teamIn Malaysia, Singtel Group operates through a fully owned...

  • Fraud Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia Standard Chartered Full time

    **JOB SUMMARY** - Minimise fraud losses for Cards/Online/products by actioning alerts on the Fraud Detection systems within stipulated timeframes, policies and processes laid down. **RESPONSIBILITIES** Manage and/or resolve alerts/cases: - Makes outbound calls to verify potentially fraudulent activity - Takes incoming calls on fraud issues from both...


  • Kuala Lumpur, Malaysia G2G Full time

    **Job Scope** **Responsibilities** - Fraud Risk Assessment: Conduct comprehensive assessments of fraud risks across various business units, products, and processes. Identify vulnerabilities, analyze patterns, and evaluate potential impacts on the organization’s financial health. - Fraud Detection and Monitoring: Utilize advanced data analysis techniques...

  • Fraud Analyst

    2 weeks ago


    Kuala Lumpur, Malaysia Ria Financial Services Full time

    Fraud Analyst **Role Summary** This position's primary responsibility is reviewing queued transactions and decision them based on risk rules and good judgment by utilizing various fraud tools to gather, analyze, and interpret data from several sources including authorizations, financial data, third-party data providers, and online...


  • Kuala Lumpur, Malaysia Affin Bank Full time

    Manager, Fraud Management **Create the future with Affin! You too can make a difference.** We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry -...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Executive - Fraud Investigation **If you are looking to excel and make a difference, take a closer look at us...** **Job Description**: - Ensure Fraud risks are adequately identified, assessed, monitored and controlled in conjunction with the Business and other control functions - Cultivate Compliance culture in Fraud Unit, placing high priority on...

  • Fraud Analyst

    4 days ago


    Kuala Lumpur, Malaysia Cigna Full time

    The job profile for this position is Fraud Analyst, which is a Band 2 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we...