Sales Admin Assistants
4 days ago
**良好的职业发展机会** - 我们提供成长空间和晋升机会,助您职业更上一层楼。
- **具有竞争力的薪资待遇** - 根据您的经验和表现,获得丰厚的薪资与福利。
- **舒适的工作环境** - 我们的展厅和办公室环境现代化,提供良好的工作氛围。
**Sales Admin Assistant (Full-Time, Permanent)**
**Location**: Sungai Buloh, Jalan Kusta (Beside Exit Sg. Buloh, NKVE Plus Highway)
**Key Responsibilities**:
**Customer Service**:
- Welcome and assist customers visiting the showroom, offering product information and helping them find suitable office furniture.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Assist customers with product details, order placement, payment processing, and delivery tracking.
- Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.
- Monitor customer feedback and reviews to identify trends and areas for improvement.
**Online Sales Management**:
- Oversee and optimize online sales channels, including the company website, e-commerce platforms (e.g., Lazada, Shopee), and social media.
- Create and maintain product listings with detailed descriptions, images, and pricing.
- Develop and implement sales strategies to increase online sales and meet sales targets.
**Qualifications**:
**Education**:
- Diploma or degree in Customer Service, Marketing, Communications, or a related field.
**Experience**:
- Minimum of 2 years of experience in online sales and customer service, preferably within the food or health industry.
- Familiarity with e-commerce platforms and customer service tools is required.
**Skills**:
- Strong written and verbal communication skills in English and Malay (additional languages are a plus).
- Excellent problem-solving abilities and patience when handling customer issues.
- High empathy and the ability to effectively meet customer needs.
- Proficiency in MS Office, CRM software, and online sales tools.
- Mandarin proficiency is an advantage.
**Working Area**:
Sungai Buloh (Beside Exit Sg. Buloh, NKVE Plus Highway)
Rawang, Kota Damansara, Petaling Jaya, Hartamas, Sri Sinar, Kepong, Sungai Buloh, Sri Damansara, Kuang, Menjalara, Maluri, Jalan Ipoh, Elmina, Subang Bestari.
职位类型:全职
薪资: RM2,500.00至RM4,000.00(每月 )
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