Branch Manager

2 weeks ago

Johor Bahru, Malaysia John Clements Full time

Branch Manager (Japanese speaker)
- Johor

The Branch Manager for a Freight Forwarding branch office is responsible for overseeing and managing all operational and administrative aspects of the branch. This position requires strong leadership skills, excellent knowledge of freight forwarding operations, and the ability to effectively manage a team. The Branch Manager plays a critical role in driving business growth, ensuring customer satisfaction, and maintaining efficient operations within the branch.

**Leadership and Team Management**:
**Provide strong leadership and guidance to team members, including recruitment, training, coaching, and performance management.**

**Foster a positive and collaborative work environment, promoting teamwork, accountability, and professional development.**

**Delegate responsibilities effectively, ensuring efficient resource allocation and workload distribution.**

**Operations Management**:
**Support in setting up the branch resources, systems and processes.**

**Oversee and coordinate all operational activities within the branch, including import/export processes, customs clearance, documentation, logistics, warehousing and transportation.**

**Ensure compliance with relevant regulations, industry standards, and company policies and procedures.**

**Monitor and analyze operational performance metrics, implementing improvements to enhance efficiency and productivity.**

**Sales**:
**Develop and implement strategies to achieve branch-specific sales targets and contribute to the overall growth of the organization.**

**Identify new business opportunities, build relationships with clients and partners, and expand the customer base.**

**Collaborate with the sales team to develop effective marketing and promotional initiatives to increase market share and revenue.**

**Customer Service**:
**Maintain a strong focus on customer satisfaction, ensuring that services are delivered promptly, accurately, and according to customer requirements.**

**Address customer inquiries, concerns, and complaints in a timely and professional manner, resolving issues to maintain positive client relationships.**

**Conduct regular customer meetings to understand their evolving needs and provide appropriate solutions.**

**Financial Management**:
**Develop and manage the branch's annual budget, closely monitoring expenses and revenue to ensure financial targets are met.**

**Review and analyze financial reports, identifying areas for improvement and implementing cost-saving measures where possible.**

**Collaborate with the finance department to ensure accurate and timely billing, invoicing, and financial reconciliation.**

DESIRED SKILLS AND EXPERIENCE

■MUST TO HAVE:
**Bachelor's degree in Business Administration, Logistics, Supply Chain Management**

**Proven track record and recent experience (7+ years) in freight forwarding or logistics**

**A solid understanding of import/export procedures, customs regulations, and transportation logistics is a must**

**Japanese (N2 above)**

**At least 3 years of experience in managing a branch office.**

■Personality Requirement:
**Excellent interpersonal skills.**

Pay: RM7,000.00 - RM9,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

  • Branch Manager

    2 weeks ago

    Johor Bahru, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is an international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has strong networks and offices in Europe, Asia, America, Africa, Oceania, and the Middle East. The Branch Manager will be responsible to...

  • Branch Manager

    7 days ago

    Johor Bahru, Malaysia RM LEE & CO Full time

    Branch managers are responsible for the management of all the affairs related with a company in a specific geographic region or business branch. They receive indications from the headquarters, and depending on the structure of the company, they aim to implement the strategy of the company while adapting it to the market where the branch operates. They...

  • Branch Manager

    4 days ago

    Johor Bahru, Johor, Malaysia alrajhi bank Malaysia Full time 90,000 - 120,000 per year

    The job requires overseeing and driving sales, service, operations, risk management, and financial performance for the Retail Banking division at a specific branch. The goal is to maximize profit, foster teamwork, and expand the customer base through strategic planning and innovative initiatives. The role demands a strong focus on customer acquisition, sales...

  • Branch Manager

    2 days ago

    Johor Bahru, Johor, Malaysia Quanterm Logistics Full time 120,000 - 180,000 per year

    Job Overview:Lead the branch to achieve sales growth, smooth operations, and high customer satisfaction. Managing the team, control costs, and drive overall business performance.Job Descriptions:Manage the branch operational and financial performance of P&L by identifying newbusiness opportunities and implementing new sales strategies.Lead the branch to...

  • branch manager

    4 days ago

    Johor Bahru, Johor, Malaysia Anticimex Pest Management Sdn Bhd Full time 90,000 - 120,000 per year

    Job Scope & Responsibilities• Lead and manage the branch's daily operations, ensuring smooth service delivery and customer satisfaction.• Supervise, train, and motivate pest control technicians and support staff.• Develop and implement branch strategies to achieve sales, revenue, and growth targets.• Monitor service quality, conduct inspections, and...

  • Branch Manager Executive

    1 week ago

    Johor Bahru, Malaysia IK POWER SDN.BHD (iKlinic) Full time

    **Branch Management Job Description**: We are looking for a results-driven **Branch Manager** to ensure that sales goals are met and office tasks are completed successfully in a timely manner. Branch Managers are also responsible for monitoring sales and creating sales reports, training and managing staff, and asking clients for feedback. To be successful...

  • Branch Manager

    4 days ago

    Johor Bahru, Malaysia Listen Security Sdn.Bhd Full time

    Branch managers are responsible for the management of all the affairs related with a company in a specific geographic region or business branch. They receive indications from the headquarters, and depending on the structure of the company, they aim to implement the strategy of the company while adapting it to the market where the branch operates. They...

  • Branch Manager

    1 week ago

    Johor Bahru, Malaysia Agensi Pekerjaan AC Services Sdn. Bhd. Full time

    **Position**: Branch Manager **Location**: Pasir Gudang **Headcount**: 1 **Salary**: RM5,000 - RM7,500 (Basic RM5,000) **Working Hours**: 6 days/week, 10:30 AM - 8:00 PM **Probation**: 3 to 6 months **Benefits**: - Lunch Break: 1 hour 30 minutes - Annual Leave: Pro-rated - Public Holidays: 13 days - Commission/Incentive: Provided **Responsibilities**: -...

  • Branch Manager

    2 days ago

    Johor Bahru, Malaysia GLOBAL GOODS LOGISTICS HOLDINGS SDN BHD Full time

    Managing and overseeing branch personnel, supervising branch operations, Sales target and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance levels. services in freight, warehousing, transportation and logistics Diploma / Advanced Diploma / Higher...

  • Branch Manager

    2 days ago

    Johor Bahru, Malaysia AITO Firework Holding Sdn Bhd Full time

    **Job responsibilities** include, but are not limited to: - Provide strong leadership to the branch team, motivating and guiding them toward achieving organizational goals - Drive sales initiatives and meet sales targets - Make sure that all operations run smoothly and align with quality standards - Overseeing the accounting, bank processes, and money...