Autopass Collection Centre Customer Service Officer

**Location**:Kempas Baru **Responsibilities**: - Support the department in implementing and maintaining ISO 9001:2015 standards. - Manage the GPS tracking system to monitor vehicles in real time and improve efficiency. - Monitor fuel usage, including Touch ‘n Go and Autopass transactions. - Prepare reports for internal investigations on misuse of fuel,...

**Location**:Kempas Baru **Responsibilities**: - Assist the department in the implementation and upkeep of ISO 9001:2015 standards. - Oversee the GPS tracking system to monitor vehicle movements in real time and enhance operational efficiency. - Track fuel consumption, including transactions related to Touch ‘n Go and Autopass. - Prepare internal...

**Location**:Kempas Baru **Responsibilities**: - Support the implementation and maintenance of ISO 9001:2015 standards within the department. - Monitor and control company fuel consumption, including Touch ‘n Go and Autopass usage. - Oversee the GPS tracking system for real-time vehicle monitoring and operational efficiency. - Prepare reports for...

Customer Service Representative (Contact Centre) - Johor Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more...

**Location**:Kempas Baru, Johor Bahru **Responsibilities**: - Assist in the implementation of the company's ISO 9001:2008 standards. - Collect and maintain daily records of expenses related to fuel consumption, Touch 'n Go usage, and Autopass usage. - Perform data entry into the system for all related expenses accurately and in a timely manner. - Prepare...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Roles & Responsibilities**: - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...

To enhance customers’ satisfaction and company image. - Responsible to fulfil customers’ requirements and issue solving. - Responsible to collect customers feedback for company improvement in the future. - To deliver and provide accurate responses. **Requirements**: - Required language(s): Bahasa Malaysia, English. Proficiency in Mandarin would be an...

Job Description:Handle incoming/outgoing calls and emails within the targeted service levelsAct as the subject matter expert and provide coverage advice to customers on their enquiriesWork with inter-departments to resolve customers' enquiriesProvide excellent service to all our customers at all times and achieve targeted customer satisfaction scoreIssue...