Customer Service Representative
1 day ago
**Key Responsibility**
- Quote & Debit review in Quoting system
- Standard order management including expedites/pull ins/cancellation/push outs.
- Support Customer's RMA & other RMA related FA support.
- Other ad-hoc support covering free of charge sample tracking for Distributors, customer questionnaires & other EHS/technical matters.
- Partner with Sales to manage all Renesas communications with Distributors/customers.
**Qualifications**
- Bachelor’s Degree or above in any field.
- Minimum of 3 years related experience in the field of Customer Operations or Support and/or Inside Sales (semiconductor field).
- Customer Service process knowledge, passionate in delighting customers by rendering excellent support.
- Knowledge of Order management system, Eg: SAP, Model N, Oracle.
- Fluent in English & Chinese in both oral and written. Japanese language is a plus
- Must possess strong problem solving, communication and interpersonal skills.
- Excel proficiency
**Job Types**: Full-time, Contract
Contract length: 6 months
Pay: RM4,000.00 - RM4,500.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 3 years (required)
**Language**:
- Mandarin (required)
Work Location: In person
-
Customer Service Representative
1 day ago
Bayan Lepas, Malaysia Integrated Health Plans (Malaysia) Sdn Bhd Full time**JOIN US NOW!!!** - Welcome entry level applicants!_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You...
-
Bayan Lepas, Malaysia NCS Global Technology Full time**Responsibilities** - Enter new product and/or service contract order data into the system, ensuring accuracy and adherence to process requirements. Assigned accounts may involve complex contracts, variable billing arrangements, or multi-contract consolidation. - Serve as the primary contact or account representative for key accounts or key customers when...
-
Customer Service Representative
1 week ago
Bayan Lepas, Malaysia Integrated Health Plans (Malaysia) Sdn Bhd Full timeWelcome entry level applicants!_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You will play a key role...
-
Bayan Lepas, Penang, Malaysia NCS Global Technology Full timeResponsibilitiesEnter new product and/or service contract order data into the system, ensuring accuracy and adherence to process requirements. Assigned accounts may involve complex contracts, variable billing arrangements, or multi-contract consolidation.Serve as the primary contact or account representative for key accounts or key customers when...
-
Customer Service
2 weeks ago
Bayan Lepas, Malaysia G&G STATIONERY AND MARKETING SDN BHD Full timeCustomer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
-
Customer Service Representative
7 days ago
Bayan Lepas, Malaysia NCS Global Technology Full time**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...
-
Sales Service Representative
7 days ago
Bayan Lepas, Penang, Malaysia Altera Full timeJob DetailsJob Description:We are seeking a highly organized, customer-focusedSales Service Representativeto support our Inside Sales Representatives (ISRs) and field sales teams in delivering exceptional service throughout the Lead-to-Order process.In this role, you will act as a key operational link between ISRs, Account Managers, FAEs, distributors, and...
-
Customer Service Representative
7 days ago
Bayan Lepas, Penang, Malaysia Toll Group Full timeAbout Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Sales Service Representative
2 weeks ago
Bayan Lepas, Penang, Malaysia Altera Full time 800,000 - 1,200,000 per yearJob DetailsJob Description:We are seeking a highly organized, customer-focusedSales Service Representativeto support our Inside Sales Representatives (ISRs) and field sales teams in delivering exceptional service throughout the Lead-to-Order process.In this role, you will act as a key operational link between ISRs, Account Managers, FAEs, distributors, and...
-
Customer Service Assistant
7 days ago
Bayan Lepas, Malaysia ALTAIRAA GLOBAL SDN. BHD. Full timeInterface with customers and sales representatives to handle both pre-sales and post-sales service functions. Provide outstanding customer service to improve customer satisfaction and relationship. Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner. Assist in product purchasing and order fulfillment activities...