Customer Service Representative
1 week ago
Welcome entry level applicants_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You will play a key role in providing outstanding service and support to our valued members. Your responsibilities will include: **Key Responsibilities**: - Possess in-depth knowledge to answer member questions promptly and accurately. - Resolve member complaints and issues by assessing problems and finding solutions to ensure satisfaction. - Adherence to company policies and industry regulations, including data privacy, scripted guidelines, and professionalism. - Collaborate with other team members to solve complex issues, share information, and mentor peers/juniors. - Essential to adapt to diverse member personalities and able to handle various situations to ensure a seamless customer experience. **Skills Required**: - Excellent proficiency in English language is a MUST. - Ability to handle high-stress situations with patience and professionalism. - Strong problem-solving and critical thinking abilities. - High customer service mindset. **Requirements**: - Preferred with < 1 year experience in Call Centre/Contact Centre environment. - Excellent verbal and written communication skills. - Being a multilingual speaker is advantageous. - Team player who can work together with a big team. - Versatile and adaptive. - Medical and/or health insurance knowledge is an advantage. **Job Type**: Contract Contract length: 6 months Pay: RM2,500.00 - RM3,500.00 per month Schedule: - Rotational shift **Experience**: - Customer service: 1 year (preferred) **Language**: - Mandarin (preferred)
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Customer Service Representative
2 days ago
Bayan Lepas, Malaysia Integrated Health Plans (Malaysia) Sdn Bhd Full time**JOIN US NOW!!!** - Welcome entry level applicants!_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You...
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Customer Service Representative
10 hours ago
Bayan Lepas, Malaysia ABX Express (M) Sdn Bhd Full time**Lokasi: Lot A16, No. 15, Jalan Batu Maung, 11960 Bayan Lepas, Pulau Pinang** Kami sedang mencari **Customer Service Representative** yang bersemangat dan berorientasikan pelanggan untuk menyertai pasukan kami di SF Global Express (M) Sdn Bhd. Anda akan menjadi orang utama dalam memastikan setiap pelanggan mendapat pengalaman yang positif dan responsif...
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Bayan Lepas, Malaysia NCS Global Technology Full time**Responsibilities** - Enter new product and/or service contract order data into the system, ensuring accuracy and adherence to process requirements. Assigned accounts may involve complex contracts, variable billing arrangements, or multi-contract consolidation. - Serve as the primary contact or account representative for key accounts or key customers when...
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Customer Service
2 weeks ago
Bayan Lepas, Malaysia G&G STATIONERY AND MARKETING SDN BHD Full timeCustomer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Bayan Lepas, Penang, Malaysia NCS Global Technology Full timeResponsibilitiesEnter new product and/or service contract order data into the system, ensuring accuracy and adherence to process requirements. Assigned accounts may involve complex contracts, variable billing arrangements, or multi-contract consolidation.Serve as the primary contact or account representative for key accounts or key customers when...
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Customer Service Representative
1 week ago
Bayan Lepas, Malaysia NCS Global Technology Full time**Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...
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Customer Service Representative
2 days ago
Bayan Lepas, Malaysia Fair Work (M) Sdn. Bhd. Full time**Key Responsibility** - Quote & Debit review in Quoting system - Standard order management including expedites/pull ins/cancellation/push outs. - Support Customer's RMA & other RMA related FA support. - Other ad-hoc support covering free of charge sample tracking for Distributors, customer questionnaires & other EHS/technical matters. - Partner with Sales...
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Customer Service Representative
10 hours ago
Bayan Lepas, Malaysia Red One Network Sdn. Bhd. Full time**Responsibilities**: - JOB RESPONSIBILITIES- Attending walk in customer professionally by providing correct information about products and services, sign up and service termination, or obtain details of complaints. - Compile reports on overall customers satisfaction and complaint to Superior. - Product knowledge on company products, answerable to questions...
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Customer Service Representative
10 hours ago
Bayan Lepas, Malaysia Emerson Full time**In This Role, Your Responsibilities Will Be**: - Resolve or bring up customer requests and inquiries to provide an accurate solution. - Route customer requests or inquiries to the appropriate team internally or the support structure externally (Distributors) according to the business strategy (Tiering). - Collaborate with partners such as Manufacturing,...
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Sales Service Representative
1 week ago
Bayan Lepas, Penang, Malaysia Altera Full timeJob DetailsJob Description:We are seeking a highly organized, customer-focusedSales Service Representativeto support our Inside Sales Representatives (ISRs) and field sales teams in delivering exceptional service throughout the Lead-to-Order process.In this role, you will act as a key operational link between ISRs, Account Managers, FAEs, distributors, and...