Customer Service Representative
1 day ago
Welcome entry level applicants_ - *Options to convert into permanent depending on business needs and performance._ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of our customer-centric team. You will play a key role in providing outstanding service and support to our valued members. Your responsibilities will include: **Key Responsibilities**: - Possess in-depth knowledge to answer member questions promptly and accurately. - Resolve member complaints and issues by assessing problems and finding solutions to ensure satisfaction. - Adherence to company policies and industry regulations, including data privacy, scripted guidelines, and professionalism. - Collaborate with other team members to solve complex issues, share information, and mentor peers/juniors. - Essential to adapt to diverse member personalities and able to handle various situations to ensure a seamless customer experience. **Skills Required**: - Excellent proficiency in English language is a MUST. - Ability to handle high-stress situations with patience and professionalism. - Strong problem-solving and critical thinking abilities. - High customer service mindset. **Requirements**: - Preferred with < 1 year experience in Call Centre/Contact Centre environment. - Excellent verbal and written communication skills. - Being a multilingual speaker is advantageous. - Team player who can work together with a big team. - Versatile and adaptive. - Medical and/or health insurance knowledge is an advantage. **Job Type**: Contract Contract length: 6 months Pay: RM2,500.00 - RM3,500.00 per month Schedule: - Rotational shift **Experience**: - Customer service: 1 year (preferred) **Language**: - Mandarin (preferred)
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Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Sunmoon Tech Sdn Bhd Full time**Job Summary** Customer Service Representative role is the tactical first level support contact for order placement and fulfilment for both direct and distribution customers. You will represent with the customer ensuring satisfaction and loyalty through clear and accurate communication and problem resolution. 1) Quote & Debit review in Quoting system 2)...
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Customer Services Representative
2 weeks ago
Bayan Lepas, Malaysia Emerson Full timeThe Customer Service Representatives provide high-quality and accurate resolutions by maintaining direct contact with our customers on their general inquiries or specific request such order placement, quotes request, order status, product availability and lead times, available services, and return. They partner with Test & Measurement group Sales team,...
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Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
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Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
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Staff Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia Emerson Full timeThe Customer Service Representatives provide high-quality and accurate resolutions by maintaining direct contact with our customers on their general inquiries or specific request such order placement, quotes request, order status, product availability and lead times, available services, and return. They partner with Test & Measurement group Sales team,...
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Bayan Lepas, Malaysia Integrated Health Plans (Malaysia) Sdn Bhd Full timeWe are looking for talent passionate in Customer Service specialized in Call Centre/Contact Centre environment. **JOIN US NOW!!!** - Welcome entry level applicants!_ **Must be able to work in shifts (including night shift), weekends and public holidays** As a Customer Service Representative at Integrated Health Plans (Malaysia), you will be a vital part of...
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Customer Service
5 days ago
Bayan Lepas, Malaysia G&G STATIONERY AND MARKETING SDN BHD Full timeCustomer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Customer Service Representative
7 days ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
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Customer Service Representative
2 weeks ago
Bayan Lepas, Malaysia NCS Global Technology Full timeSupport Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Contract Administration. - Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration. - Provide exceptional customer service via phone, mail, internet, and...
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Representative, Global Service Desk
7 days ago
Bayan Lepas, Malaysia Entegris Full timeJob Title: Representative, Global Service Desk Job Description: The Role: Global Service Desk Representative The IT Global Service Desk Representative is responsible for providing IT support to all employees globally via a call center setting. This role involves handling inbound workload through calls, chats, and self-service platforms. Additionally, the...
