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Inside Sales Representative

2 weeks ago

Klang, Malaysia SRKK Consulting Sdn. Bhd. Full time

**Hello, we are SRKK.**

**What we do?**

We are all about helping businesses unlock their full potential with cost-effective and timely digital transformation solutions. Our expertise covers everything from modern workplace setups to boosting IT security, and we specialize in seven key areas:

- Hardware/Device-as-a-Service Consultancy
- Modern Workplace Solutions
- Data Analytics and Business Intelligence
- AI and Cloud Modernization
- Managed Services
- IT Security and Business Continuity
- IT Service Management

**Why Join Us?**

**Be Part of Something Big**: Join a team that's reshaping the future of IT services.

**Unlimited Growth Potential**: We believe in investing in our A Players and providing limitless opportunities for professional development.

**Innovative Culture**: Fuel your creativity and drive change in an environment that values new ideas and initiatives.

**Competitive Compensation**: We recognize and reward excellence with a competitive salary and benefits package.

**Flexible** working arrangement, including working at home

**Position Overview**:
**Your Key Responsibilities**:
**Lead Generation**:

- Conduct cold calls to prospective clients to introduce the company's IT consulting services.
- Research and identify potential clients within the target market.

**Appointment Setting**:

- Schedule appointments and meetings for the sales team with qualified leads.
- Follow up with leads to confirm appointments and provide necessary information.
- Coordinate with the sales team to ensure smooth handover of leads.

**Sales Pipeline Management**:

- Maintain and update the CRM system with accurate and detailed information on leads and prospects.
- Track and report on sales activities and results.
- Develop and maintain a robust pipeline of opportunities.

**Client Engagement**:

- Build and maintain relationships with potential clients through regular follow-ups.
- Understand client needs and tailor the sales approach accordingly.
- Provide clients with information about the company's services and solutions.

**Collaboration**:

- Work closely with the marketing team to align lead generation efforts with marketing campaigns.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Participate in sales meetings and provide feedback on lead quality and market trends.

**Performance Metrics**:

- Meet or exceed monthly and quarterly sales targets.
- Achieve key performance indicators (KPIs) such as the number of calls made, appointments set, and leads converted.

**What are we looking for?**

**Education**:

- Bachelor's degree in Business, Marketing, Information Technology, or a related field.

**Experience**:

- Proven experience in inside sales, cold calling, and appointment setting.
- Experience working in the IT consulting industry is highly preferred.
- Familiarity with CRM software and sales tools.

**Skills**:

- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and CRM systems.

**Attributes**:

- Goal-oriented with a strong desire to succeed.
- Resilient and able to handle rejection.
- Adaptable and quick to learn new technologies and sales techniques.

**Application Procedure**:
**Salary Range**: RM 3,500 - RM 5,000

**Working Location**:

- City Plaza, Johor Bahru
- Bandar Baru Klang, nearby I-City Shah Alam

**Job Types**: Full-time, Internship

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person