Microsoft 365 Copilot Adoption Consultant

**The Team**

Inviso supports Microsoft by providing a range of services targeted toward accelerating customer adoption of Microsoft Cloud solutions and is expanding our support of M365 Copilot adoption through the launch of a series of “Master Class” workshops. This program provides expert consultation on their current M365 Copilot use cases and advises on how to expand the use of M365 Copilot across their organization. The Consultant will meet with customer stakeholders who are using M365 Copilot to understand how the technology is enriching their workstream, as well as business units who are not leveraging Copilot to help build a roadmap towards increased adoption. The success of the M365 Copilot Adoption Master Class is defined by enabling customers to expand their Copilot consumption, empowering businesses to navigate the digital landscape with confidence.

**The Role**

**This role is focused on engagements delivered in the English language.** Applicants should have at least C1 written and verbal skills on the CEFR proficiency scale.
- Engagement with Microsoft Stakeholders and Field Sellers.
- Requirements Communication and Kickoff: Understanding and clearly communicating the Master Class requirements and goals as well as the relevant benefits and outcomes to be expected upon delivery.
- Discovery: Determining the optimal workshop approach to achieve the stated objectives.
- Analysis: Reviewing and finalizing a Master Class Report, identifying and highlighting key insights.
- Presentation: Presenting key insights and actionable recommendations to relevant customer, partner, and Microsoft contacts.
- Cross-team Coordination: Supporting a seamless customer transition into post-engagement actions with relevant Microsoft, Partner, or other point(s) of contact.
- Tracking: Log activities and updates in appropriate systems (e.g., internal CRM systems, M365 Copilot Adoption seat count pre and post assessment) for accurate tracking and reporting.

**Required experience**:

- Experience with the Microsoft ecosystem.
- 2-4 years’ experience in customer-facing consultancy focusing on Microsoft technologies.
- Ability to analyze, interpret, and present customer feedback and sentiments.
- Demonstrated ability to manage a queue of projects concurrently with little supervision - project & time management, coordination, status updates, etc.
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.

**Additional desirable experience**:

- Experience consulting on Microsoft 365 products and services.
- Familiarity with M365 Copilot and/or Generative AI (ChatGPT, Google Gemini)
- Knowledge of other products related to M365 Copilot (Copilot Studio, Viva)
- Proven experience in consulting or a similar role focused on software adoption, preferably with Microsoft products.

This is a full-time remote (WFH) role with Inviso. Individual and team growth through collaboration are cornerstones of Inviso’s culture, and members of our Microsoft Consulting Group work closely together to share knowledge, learn, mentor, and develop new & diverse skills.
- About Inviso: Inviso is a premier consulting firm that delivers business solutions through Solution Assessment, Azure Infrastructure, Modern Work & Security, Data & Analytics, Business Process Automation, Cloud Cost & License Optimization, Staffing, and Marketing. We are an entrepreneurial, agile organization with a broad range of business experience and talents, and a laser focus on adding value for our customers. With headquarters in Seattle, and additional locations around the world, we assist thousands of customers across the globe. _
- Inviso Fast Facts: _
- _15+ years of Microsoft consulting experience _
- _High employee retention, average employee tenure of 5 years _
- _4.8 (out of 5) star rating as a Microsoft Vendor _
- _Microsoft Gold Partner - Cloud Platform, Data Platform and Data Analytics _