Account Manager, Media

3 days ago

Kuala Lumpur, Malaysia AXIATA DIGITAL & ANALYTICS Full time

**What you will do?**

As the Account Manager, Media Planning you will play the role of a digital consultant. You will take charge of overseeing the day-to-day client and campaign management for a portfolio of brands and be responsible for managing the entire client relationship - driving value and business outcomes by assisting with strategic direction, campaign management, audience targeting, budget/spend optimisation, and reporting. You will manage and develop client relations through the full life-cycle of the account - on-boarding, initial ramp up, ongoing account management, billing, and monthly/quarterly business reviews, etc. This position works to understand the client's business needs and endeavours to drive business outcomes backed by our data capabilities.
- **Advertiser Management & Growth**: Deliver on client specific media and outcome-based goals while maintaining and improving client satisfaction levels. Translate business requirements and strategic direction into actionable process and work closely with internal stakeholders; Ad Operations, Creative and Data teams to ensure the deliverables. Analyze campaign performance, provide meaningful insights and improve revenue across all the assigned accounts.
- **Data Centric Consultation**: Drive data centric discussions with clients to identify opportunities and new interests that the advertiser may not be aware of to help drive revenues by suggesting the right technology and media platforms.
- **Revenue Growth**: Identify growth hacking opportunities for current advertisers to accelerate their outcome goals. Participate in new business and pitch strategy development.
- **Maintain Social Industry Knowledge**: Keep abreast of industry trends, media trends, innovations and best practices across digital media platforms (Search, Social, Display/ Programmatic and Mobile) and technology.

**What skills and experience** you will need?**
- 3-5 years of working experience in account/ client management role within the online advertising industry
- Proven account management and analytical professional experience
- Proficiency in Excel, Word and PowerPoint
- Experience in Facebook Ad Manager, Google Search, Display, Google Analytics tools, Programmatic, etc
- Experience on performance driven clients (e.g. E-commerce) will be advantageous
- Fluent written and spoken language skills in English and local language

**_

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