Customer Support

Job SummaryWe are seeking a dedicated Customer Support to ensure our ERP system not only meets but exceeds customer expectations. In this role, you will be the key liaison between our valued customers and the development team, responsible for both delivering exceptional support for new features and system updates.QualificationsWillingness to Learn: Open to...

**Benefits**: - RM500 per year for learning and development - RM200 per year for health check up - RM100 per month for transportation - 14 days Annual Leave - Pay double in Public Holiday - Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring...

Requirement: - Chat Handling: excellent knowledge of handing chat. **Responsibilities**: To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA Rotational shift : 9 hour per shift ( 5 working days) Working location: Nusajaya, Johor Pay: RM2,100.00 - RM3,200.00...

Industry: E-commerce (Beauty and Wellness)Location: Eco Palladium Johor Bahru / PuchongWe're Hiring: Live Chat Customer ServiceYour Responsibilities:Customer Engagement & Support: Provide prompt and professional assistance to customers through various channels, including phone, live chat (Shopee, Lazada, TikTok), and social media platforms (Facebook,...

Company OverviewWe are a young company in homestay adventure. We have a passion in homestays and designingWe are currently a Superhost, known by many foreign travellers for it's beautiful homestay.Responsibilities for Customer SupportHighly engaging and resolve the guest's inquiries, complaint, and request promptly, and with courtesy.Communicate with other...

About Us: With 14 years in the industry, Mister Mobile is Singapore's trusted leader in mobile services. Our vision is to empower people through technology and provide exceptional service. We offer top trade-in prices and rigorously inspected new and used devices. Our warm and friendly team fosters a culture of care and collaboration, ensuring that every...

We are looking for: Helpdesk Consultant (Customer Support) Industry: Software IT Location: Johor Bahru, Johor Job description: - Troubleshoot and resolve hardware, software, and network issues. - Escalate complex issues and document resolutions in the helpdesk system. - Guide clients on software usage and best practices. - Collaborate with teams to...

Monitoring booking to avoid last minutes cancellation and incurred charges - Total logistics - Monitor the movements of containers with hauliers/ request ROT and feedback to customers on a timely manner - Update data in terms cost/selling - Notify vessel delay notification to customers - Forward carrier’s circular to customers - Checking vessel ETA and...

**Position Title : Customer service Support** **Working Hours**: - Rotational Shift **Location Working**: - Johor Bahru **Job Responsibility**: - Provides professional advice on credit requirements, products features and benefits of credit cards - Actively promotes and sells bank credit cards products at events/roadshows nationwide and generates new...

About the role We are seeking an experienced and professional Admin cum Customer Support Executive to join our team at MSC Cyberport Sdn Bhd in Johor Bahru, Johor. This is a full-time position (Contract basis) that will be responsible for providing exceptional customer service and administrative support to our growing business.What you'll be doingGreet and...