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Assistant Events Manager

2 weeks ago

Penang, Malaysia Shangri-La Hotels Full time

Shangri-La Rasa Sayang, Penang

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa.

Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.

Assistant Events Manager

We are looking for Assistant Events Manager

As an Assistant Events Manager, we rely on you to

Handle all incoming leads for wedding and social events and convert them into confirmed business.

Handle logistics arrangement for confirmed events and groups with / without events with organizers in a proactive manner

Liaise with event / group organizers on finalizing details and gives professional advice on rooming list, set-ups and planning of events

Ensure effective communication with clients and internal departments

Maintain close co-ordination with respective departments on organisers’ requirements and last minute event requirements

Manage guests and organizers’ satisfaction

Oversee the operation of banquet functions and works closely with various departments to ensure quality service is delivered to our clients at all times

Ensure account postings are correctly done and review bills with organizers on a daily basis

Maintain close communication with Events Sales Manager during the process

**We are looking for someone who**:
Degree holder in Hotel Management, Events Management or relevant discipline

Minimum of 5 years related experience in a similar capacity

Excellent communication and interpersonal skills and can work independently under pressure

Good knowledge of market trend research and intelligence

Good command of spoken and written in English