Webinar & Events Coordinator

3 days ago

Kuala Lumpur, Malaysia BID Operations Full time

We are seeking a proactive Webinar & Events Coordinator to manage and execute our webinar and event programs, with a focus on the Southeast Asia market. This role combines content planning, logistics, stakeholder coordination, and digital promotion to deliver high-impact, well-executed events—both virtual and in-person.

**Key Responsibilities**:

- Plan, develop, and manage webinars, expos, face-to-face events, and sponsorships—especially across Southeast Asia
- Create and maintain critical event documents including timelines, budgets, and post-event reports
- Coordinate with internal teams to align messaging and promotional support across all channels (website, social media, EDMs, etc.)
- Manage and maintain the event and lead database; ensure data is shared with relevant departments and follow-up feedback is collected
- Perform accurate lead tracking and ensure integrity of attendee and registration data
- Serve as the technical point of contact during live webinars and virtual sessions
- Work closely with internal stakeholders and external partners to ensure smooth event execution
- Communicate effectively across departments
- Travel interstate to support expos and trade shows as needed

**Requirements**:

- 1-2 years of proven experience in event and webinar coordination
- Familiarity with tools like Zoom, GoToWebinar, Voov Meeting, Eventbrite, SurveyMonkey, Clicksend, and Microsoft Teams
- Strong communication skills—written and verbal
- Detail-oriented, highly organized, and capable of managing multiple deadlines
- Confident managing databases and CRM/event management software
- Comfortable working independently and collaboratively across teams
- Can-do attitude with a passion for delivering high-quality experiences
- Fluent in English; Mandarin or other Southeast Asian languages is a plus
- Willingness to travel for trade shows and events

**Benefits**
- Opportunities for enriching career growth, including exposure to regional contexts.
- Healthcare coverage (medical, dental, optical), gym benefits.
- Flexibility in smart casual dress code.
- Young, vibrant and open work culture.

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