Customer Service Officer/executive

**Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...

**Position Objective (Overall Purpose of Job)** The role is to work together with commercial and sales team to achieve the commercial objectives and improve customer’s satisfactory. Main responsibilities will be providing back-office support to customers and commercial team; manage the exposure with customers and risk on contracts and credit; manage...

**Mission Details**: - Manage customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term. - Prepare related documentation to customer and financial institution. - Manage and select competitive 3rd party logistic provider for booking of export & local transportation. - Prepare for credit...

**Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues and to visit the customers' business places regularly. - To gather and understand customers' need and report it to the QC team, Production team and the management. - Provide...

**Job Overview**: The Customer Service Intern will assist in handling customer inquiries, providing support, and ensuring excellent service delivery. **Key Responsibilities**: Assist in processing orders & handling customer complaints professionally Maintain accurate customer records & update CRM systems Provide product/service information to...

Customer Service Forwarding Executive (Import)Salary discuss depends on experienceObjective: We offer you a valuable opportunity to grow your career with a dynamic and expanding company. At Asia Trans Supply Chain, you will develop your logistics and forwarding skills through hands-on experience and a supportive environment. This position is perfect for...

Job Responsibilities:Prepare dockets, packing lists, and shipping instructions by verifying contracts, supporting documents, and system status.Create docket numbers, input buyer requirements, and manage batch reservation/transfer.Coordinate packaging and marking requirements for new and repeat orders, including obtaining R&D approval and securing buyer...

Responsible for product sales and follow-up after-sales service. - Handle order, open invoice and follow-up the order procedure. - Helping the sales team to improve their productivity by contacting customers to arrange appointments. - Answering customer queries, arranging delivery dates and ensuring all orders are accurate and delivered on time. - Undertake...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

Responsible for product sales and follow-up after-sales service.Handle order, open invoice and follow-up the order procedure.Helping the sales team to improve their productivity by contacting customers to arrange appointments.Answering customer queries, arranging delivery dates and ensuring all orders are accurate and delivered on time.Undertake any other...