Customer Service Officer/executive

**Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...

**Position Objective (Overall Purpose of Job)** The role is to work together with commercial and sales team to achieve the commercial objectives and improve customer’s satisfactory. Main responsibilities will be providing back-office support to customers and commercial team; manage the exposure with customers and risk on contracts and credit; manage...

**Mission Details**: - Manage customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term. - Prepare related documentation to customer and financial institution. - Manage and select competitive 3rd party logistic provider for booking of export & local transportation. - Prepare for credit...

**Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues and to visit the customers' business places regularly. - To gather and understand customers' need and report it to the QC team, Production team and the management. - Provide...

**Job Overview**: The Customer Service Intern will assist in handling customer inquiries, providing support, and ensuring excellent service delivery. **Key Responsibilities**: Assist in processing orders & handling customer complaints professionally Maintain accurate customer records & update CRM systems Provide product/service information to...

Customer Service Forwarding Executive (Import)Salary discuss depends on experienceObjective: We offer you a valuable opportunity to grow your career with a dynamic and expanding company. At Asia Trans Supply Chain, you will develop your logistics and forwarding skills through hands-on experience and a supportive environment. This position is perfect for...

Job Responsibilities:Prepare dockets, packing lists, and shipping instructions by verifying contracts, supporting documents, and system status.Create docket numbers, input buyer requirements, and manage batch reservation/transfer.Coordinate packaging and marking requirements for new and repeat orders, including obtaining R&D approval and securing buyer...

Responsible for product sales and follow-up after-sales service. - Handle order, open invoice and follow-up the order procedure. - Helping the sales team to improve their productivity by contacting customers to arrange appointments. - Answering customer queries, arranging delivery dates and ensuring all orders are accurate and delivered on time. - Undertake...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

**Customer Service Forwarding Executive (Import / Export)** **Salary discuss depends on experience** Objective: We offer you a valuable opportunity to grow your career with a dynamic and expanding company. At Asia Trans Supply Chain, you will develop your logistics and forwarding skills through hands-on experience and a supportive environment. This...