Quality Assurance Executive

_**Our Blend**_

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it. If you are just as passionate as we are, come join our Brew Crew
- **Brew Crew Opportunity**_

Our Global Brew Crew is seeking a Quality Assurance Executive, responsible in enforcement of quality and halal standards in cafés and third-party logistics warehouse by performing quality assurance activities.
- **Key Responsibilities**_

In this role, you are responsible:

- To conduct quarterly food safety & hygiene inspection for all cafes to ensure compliance to regulatory requirements & internal standards.
- To manage halal awareness training for café brew crew - delivery of training, monitor completion of training modules.
- To conduct preliminary & internal halal audits in cafés.
- To conduct follow-up visits in under-performing cafés.
- To conduct periodic third-party logistics & external warehouse inspection and supplier audit.
- To be involved in HACCP & MSQH certification in selected cafes by making sure internal system comply with the requirements.
- To conduct Food Handler Training for all TCB&TL crews (for MOH certified Food Handler Trainers only).
- To coordinate & provide support to Operations department during MOH or local authority audits as and when necessary.
- To evaluate & propose quality improvement initiatives deemed necessary.
- To perform other related duties and responsibilities as assigned by Superior from time to time.
- **Your Ingredients**_
- Bachelor's Degree in Food Science/Food Technology or other related discipline.
- At least 1-2 years of working experience in the related field.
- **MUST **be a Certified Halal Executive certificate holder.
- Knowledgeable in outlet operations, HACCP and GMP.
- Certified Food Handler Trainer.
- A keen eye for detail.
- Auditing experience and ability to prepare comprehensive audit reports.
- Excellent communication and inter-personal skills.
- Flexibility and adaptability to meet business requirements.
- Ability to work independently.
- **Performance & Rewards **_

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Our ‘**FROTH**’ VALUES

We believe in the fundamental truths that guide us through our daily lives:

- **F**RIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
- **R**ESPECT - We are inclusive and honour each other’s values, opinions and diversity.
- **O**WNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
- **T**EAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
- **H**ONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Meal allowance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Cheras: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

License/Certification:

- Halal Executive Certificate (preferred)