Call Centre

4 days ago


Kota Kinabalu, Malaysia Easycall Solutions (M) Sdn. Bhd. Full time

**Requirements**:

- Working on shift/work in the office.
- Strong communication, both written and verbal in English and Bahasa Malaysia.
- Patient, responsible, discipline and empathetic attitude in order to communicate with customer.
- Strong time management and organizational skills.
- Adaptability and flexibility.
- Comfortable working in fast-paced environments.
- Troubleshooting skills, either basic or advanced, depending on the role and industry.
- Computer literacy.
- Working experience is not necessary as training will be provided.

**Responsibilities**:

- To attend inbound call.
- Transmit message via a CMS system.
- Attend to any enquiry or request from customer promptly.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

**Benefits**:

- Annual leave
- Shift, overtime and attendance incentives
- EPF, SOCSO
- Comfortable working environment
- PH rate payment if working on PH

OFFICE LOCATION:
Easycall Solutions (M) Sdn. Bhd.

Level 2,Commercial Shop Lot South China Sea Place, Lorong Ming Garden, Jalan Coastal, 88000 Kota Kinabalu, Sabah

**Job Types**: Full-time, Contract

Pay: RM1,700.00 - RM2,500.00 per month

Schedule:

- Rotational shift

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- English and Bahasa (preferred)


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