Content Moderator

4 days ago

Kuala Lumpur, Malaysia Cognizant Full time

**Job Summary**

Join our dynamic team as a Brand Safety and Platform Specialist where you will play a crucial role in ensuring the safety and integrity of our online platforms. With a focus on Korean language skills you will contribute to maintaining a secure environment for our users. This role requires rotational shifts and offers a work-from-office model providing a collaborative and engaging work environment.

**Responsibilities**
- Monitor and analyze online content to ensure compliance with brand safety guidelines and standards.
- Collaborate with cross-functional teams to address and resolve safety issues on the platform.
- Utilize Korean language skills to accurately translate and interpret content for safety assessments.
- Conduct thorough investigations into potential safety breaches and provide detailed reports.
- Implement proactive measures to prevent future safety incidents on the platform.
- Engage with users and stakeholders to gather feedback and improve safety protocols.
- Stay updated on industry trends and best practices in brand safety and online content management.
- Provide training and support to team members on brand safety procedures and language translation.
- Develop and maintain documentation for safety processes and guidelines.
- Assist in the development of new safety features and tools for the platform.
- Ensure timely and effective communication of safety updates and changes to relevant parties.
- Participate in rotational shifts to provide continuous support and coverage for safety operations.
- Contribute to the overall mission of creating a safe and trustworthy online environment for users.

**Qualifications**
- Demonstrate proficiency in reading writing and speaking Korean to effectively manage content.
- Possess strong analytical skills to assess and address safety concerns.
- Exhibit excellent communication skills to collaborate with diverse teams.
- Have a keen eye for detail to ensure accuracy in translations and safety assessments.
- Show adaptability to work in rotational shifts and handle dynamic work environments.
- Display a proactive approach to problem-solving and safety enhancement.

**Certifications Required**
- Test of Proficiency in Korean - Preferably L5 or L6

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