Inbound Contact Centre Executive

QUALIFICATION & EXPERIENCE: Minimum STPMMinimum 1 to 3 years general experience in a contact centre environment.Experience working in both outbound and inbound contact centre an asset.JOB TASK: Answering phones from customers professionally and responding to customer inquiries and complaints.Handling incoming requests from customers by e-mail or fax and...

Exciting opportunity with one of the top financial services firms worldwide Your new company: The company is a prominent global insurance & financial services firm in the banking and financial services sector, covering more than 23 markets worldwide. Your new role:Handle requests from customers via inbound callsResolve customers' issues and...

**Customer Service Executive (Contact Centre)** **-** **(**25000077**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

Key Accountabilities Responsibilities Operations Management - Assist leadership team to manage overall operations of the contact centre. - Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc. - Ensure all relevant communications and data are updated and recorded. - Ensure action plans and deliverables are...

_Are you looking to build your career in the Insurance industry?_ This might be the right opportunity you are looking for! You will be working with a top-tier, multi-national insurance firm _based in Kuala Lumpur_. **Your New Company** This insurance firm is currently seeking to expand its global call centre capabilities in the region. It is looking for...

**WALK-IN Customer Service Executive (Contact Centre) 21 Mar 2025** **-** **(**250000BE**)** **[Walk-in Interview] Customer Service Executive (Contact Centre)** **Date**: Friday, 21 March 2025 **Time**:9.00am - 12.00pm and 2.00pm - 4.00pm **Location**:4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT...

**WALK-IN Customer Service Executive (Contact Centre) 28 February 2025** **-** **(**25000076**)** **[Walk-in Interview] Customer Service Executive (Contact Centre)** **Date**: Friday, 28 February 2025 **Time**:9.00am - 12.00pm and 2.00pm - 4.00pm **Location**:4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT...

**Contact Centre Advisor (Support to HK)** **Monday - Friday (If business required, may work on Saturday once a month - pay as OT rate/Transport Claimable)** **8.30am - 5.30pm / 10am - 7pm** **Key Responsibilities**: - Handles inbound calls on customer enquiries and complaints regarding all activities in business process such as policy, membership...

Req ID: 4344 **Job Description**: **Summary**: Managing inbound contacts from customers on Bank's product and services by providing accurate information and taking appropriate action in a clear, courteous and professional manner. **Duties & Responsibilities**: - Attend to all inquiries, requests and complaints received via calls to Bank Islam Contact...

**Hi we are looking for a Contact Centre Banking role in the heart of Kuala Lumpur.** - Up to RM3000 of Basic Salary (depends on qualification & experience) - Shift Allowance - High chance to permanent (entitled for increment) - Get a chance to gain experience working for an MNC company **Location**:Kuala Lumpur (accessible w public transport) - Attending...