Marketing Communications Manager

5 days ago


Kuah, Malaysia PARKROYAL Langkawi Resort Full time

**Responsibilities**:

- Implement strategies and efforts in promoting the Hotel, F&B venues and events.
- Ensure consistent branding across all printed and digital materials for the Hotel, F&B venues and events.
- Maintain the Hotel brand website and social media platforms and post or upload latest promotions onto the various digital media platforms.
- Draft and produce in-house guest letters for special occasions or events.
- Check, edit and copy write for press releases, website, social media and marketing collaterals.
- Verify all artworks produced by graphic designer in accordance to requirements before sending for print.
- Work with graphic designer to design marketing collaterals and Electronic Digital Mailers for the resort, F&B venues and events, and ensure the timely production and delivery of marketing collaterals.
- Post or upload all replies to guest reviews received on website or social media on a daily basis after the management has approved the draft write-ups.
- Ensure all guest correspondences are saved and updated in shared drive on a daily basis.
- Coordinate and liaise with partners such as Banks, Corporations etc in e-viewing and establishing contracts for joint promotional efforts.
- Perform daily media monitoring on various channels such as websites, social media, prints, search engines, blogs, magazines etc.
- Invite and coordinate with media to conduct media hosting for F&B events such as food tasting, on a periodic basis.

**Job Requirements**:

- Diploma or Degree in Mass Communications, Marketing or equivalent.
- Minimum 5 years' experience in similar capacity, preferably in the hospitality industry.
- Excellent communications skills, time management and organizing skills.
- Able to multi-task various projects within tight deadlines.
- Preferably IT-savvy, with knowledge of MS Office and related software.
- Able to work beyond official work hours and on weekends/public holidays when required.



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