Customer Service Junior Executive

1 week ago

Klang, Malaysia Phili-Orient Logistics (M) Sdn Bhd Full time

**ROLES, RESPONSIBILITY AND AUTHORITY**:
a) Manage daily operations for import and export of sea freight shipments.

b) Maintain accurate records of shipments, including invoices, bill of lading, and customs documentation, ensuring compliance with international trade regulations.

c) Manage and resolve any shipping-related customer inquiries or concerns, providing exceptional service and addressing any issues in a timely manner.

d) Communicate with shippers, vendors, liners, agents & clients and resolve any complaints.

e) Work with carrier / co-loader for booking arrangements.

f) Handle all custom formalities with the customs and other authorities regarding customs clearance.

g) Liaise with clients and agents with proper HS Codes and duty/tax amount.

h) Ensure all dangerous goods / hazardous cargo documents are in place and procedures are met with approval from the carrier where necessary.

i) Coordinate smooth delivery for consignments/shipments for sea or road transport.

j) To perform billing and costing timely as per KPI.

k) Take charge of supplier’s invoice disputes.

l) All other ad-hoc work instructions from Supervisor / Manager.

**QUALIFICATION AND EXPERIENCE**:
a) At least a Diploma or equivalent qualification in Logistics / Supply Chain or equivalent.

b) Prefer with 1 year of working experience in a similar position.

c) Basic understanding of freight forwarding and regulatory requirements including INCOTERMS

d) Meticulous to details

f) Ability to multitask in a fast-paced environment.

g) Good interpersonal & communication skill.

h) Proactive and can be a good team player.

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Freight forwarding: 1 year (required)

**Language**:

- English (required)
- Bahasa Melayu (required)

  • Customer Service Junior

    2 weeks ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE JUNIOR LOCATION - BUKIT TINGGI 2, KLANG SALARY - RM 2000-2500 **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: - Minimum SPM - At least...

  • Customer Service Junior

    4 days ago

    Klang, Selangor, Malaysia Agensi pekerjaan ns shue sdn bhd Full time 20,000 - 40,000 per year

    JOB VACANCYPOSITION - CUSTOMER SERVICE JUNIORLOCATION - BUKIT TINGGI 2, KLANGSALARY - RM Responsibilities:•Develop and maintain strong working relationship with customers.•Efficiently respond to customer feedback and requests.•Shipment booking and follow up the closing with shipping liner.Requirements:•Minimum SPM•At least 1 year of working...

  • Junior Customer Service

    4 days ago

    Klang, Selangor, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCYPOSITION - CUSTOMER SERVICE JUNIORLOCATION - BUKIT TINGGI, KLANGSALARY - RM Responsibilities:Develop and maintain strong working relationship with customers.Efficiently respond to customer feedback and requests.Shipment booking and follow up the closing with shipping liner.Requirements:Minimum SPMAt least 1 year of working experience in the...

  • Customer Service Executive

    2 weeks ago

    Klang, Malaysia Agensi Pekerjaan Careerpath Sdn Bhd Full time

    **Job Scopes**: 1. Responsible for orders processing, purchases and logistic functions. 3. Follow-up deliveries for local and oversea customers. 4. Work closely with Sales, Production and Planning team on demand planning and tackle any issue immediately to ensure on time delivery to customers. 5. Preparation of monthly sales report and inventory report. 6....

  • Customer Service Botanic

    1 week ago

    Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTICS (JUNIOR) LOCATION - BOTANIC, KLANG SALARY - RM 2000-3000 - Prepare full sets of commercial documentation (such as BL, Shipping Certificate, invoice, packing list, etc.), arrange collection for OBL & Shipping Cert; - Co-ordinate with shipping line/agent - Work closely with internal operations to meet...

  • Customer Service

    4 days ago

    Klang, Selangor, Malaysia JUNYAO SALES & SERVICE SDN. BHD. Full time 36,000 - 48,000 per year

    We need a customer service personnel that help to entertain and handle all the related jobs from the customer request. We need the personnel is a fast learner, fast response to all the message & request from the customer, responsibility and good recorder.Besides, the personnel might need to support for some sorting/ on site observation when there is needed....

  • Customer Service Logistics

    2 days ago

    Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

    JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTICS LOCATION - BOTANIC KLANG. SALARY - RM 3000 - Prepare full sets of commercial documentation (such as BL, Shipping Certificate, invoice, packing list, etc.), arrange collection for OBL & Shipping Cert; - Co-ordinate with shipping line/agent - Work closely with internal operations to meet customer’s...

  • Freight Forwarding Customer Service Executive

    6 days ago

    Klang, Selangor, Malaysia Worldgate Express Services Sdn Bhd Full time 28,800 - 57,600 per year

    Location: Bandar Bukit Tinggi, KlangIndustry: Freight ForwardingSalary Range: RM2,800 – RM4,800 (Junior to Mid Level)Job SummaryWe are looking for a Customer Service Executive with sea freight import shipment handling experience from the freight forwarding industry. The role involves managing import shipments, coordinating with stakeholders, and ensuring...

  • Customer Service Executive

    4 days ago

    Klang, Selangor, Malaysia RBN EASY SERVICES SDN. BHD. Full time 20,000 - 40,000 per year

    About the role RBN EASY SERVICES SDN. BHD. is seeking a talented Customer Service Executive (Pajak Gadai) to join our team in Selangor. This full-time position is an exciting opportunity to play a key role in delivering exceptional customer service and support to our clients.What you'll be doingTo appraise gold jewelleryAssist on day-to-day operations and...

  • Customer Service Meru Klang

    2 weeks ago

    Klang, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JO RESPONSIBILITIES: To prepare the quotation promptly. To generate reports on the daily outgoing quotations and sales order listing to the management team. To coordinate the customer order by following through with the stock planning and delivery schedule with other departments. Follow up closely on every order status and feedback accordingly to the...