Front Desk

3 days ago

Bandar Utama, Malaysia RoboThink Malaysia Full time

RoboThink is a STEM edu-tainment company specialising in robotics and the coding programmes for students aged between 5 to 15 years. We are looking for energetic, dynamic, and friendly person to fulfil the role of a Front Desk & Admin Executive.

The person must be able to work on one day of weekends (either Saturdays and/or Sundays) + 4 days weekdays.

A brief job description of the role:

- Interact with customers in person, on the phone and online, attend to their enquiries and requests.
- Identify customer needs and take proactive steps to maintain and improve customer experience.
- Handle general administrative tasks and coordinate and schedule meetings, appointments, and travel arrangements for senior executives and staff members.
- Prepare reports, presentations, and other documentation for meetings and presentations.
- Organize and maintain physical and electronic files, records, and databases, ensuring accuracy and confidentiality.
- Oversee office supplies inventory and place orders when necessary.
- Serve as the point person for maintenance, mailing, shipping, and purchasing requests.
- Liaise with external vendors, suppliers, and clients to ensure smooth business operations.
- Provide administrative support to various projects, as assigned.

**Qualifications**:

- Proven experience as a receptionist, administrative assistant, or similar role (preferred 1-2 years preferred).
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

**Skills and Competencies**:

- Excellent verbal and written communication skills in English (compulsory) and Mandarin (preferred); additional languages are a plus.
- Strong organizational and time-management skills.
- High level of professionalism and a pleasant, approachable demeanor.
- Attention to detail and ability to maintain confidentiality.
- Good interpersonal skills and ability to work well with people at all levels.
- Proactive and able to work independently with mínimal supervision.

**Languages**:

- English (required)
- Mandarin (preferred)

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM1,800.00 - RM3,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- Describe your previous/existing experience in Customer Service / Experience.

**Language**:

- English fluently (preferred)
- Mandarin (preferred)

Work Location: In person

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