Social Media Assistant Manager

2 days ago

Kuala Lumpur, Malaysia SRW HOLDINGS SDN BHD Full time

What You'll Do:
**Social Media & Content Leadership**:

- Assist in leading and mentoring our social media team, fostering a collaborative and creative environment.
- Support the strategy, planning, execution, and monitoring of all social media activities across platforms including **Facebook, TikTok, YouTube, Instagram, and our official website**.
- Develop engaging **content calendars** with the primary goal of driving interaction and conversions.
- Actively manage our online communities, responding to comments and direct messages, and monitoring social sentiment to maintain a positive brand image.
- Stay on top of the **latest social media trends, tools, and trending content**, ensuring our strategies are always fresh and relevant.
- Generate regular **social media reports** on fan growth, engagement, inquiries, and lead generation, providing insights for continuous improvement.
- Be actively involved in **customer engagement, responses, and crisis management** on social media when necessary.

**Business Development & Sales Support**:

- Support the team in initiating and developing **business development strategies** to strengthen our market position.
- Contribute to driving sales and promoting our media services, particularly our **TikTok offerings**, to potential customers.

**Website Management & Digital Advertising Support**:

- Assist with the management and optimization of our official website content and user experience, collaborating with web development teams.
- Support the planning and execution of **digital advertising campaigns** across platforms like Google Ads and social media ads.
- Help monitor and optimize ad performance to maximize **Return on Investment (ROI)**.
- Assist with customer engagement, responses, and crisis management related to website and digital advertising efforts.

**Stakeholder Engagement**:

- Liaise with external agencies, working partners, and collaboration companies.
- Help prepare clear briefs, manage deliverables, and facilitate approvals for various projects.
- Take on other assignments as directed by the Director or Digital Marketing Manager.

What We're Looking For:
**Qualifications**:

- A minimum of **2-3 years of proven working experience in the Marketing field**, with a strong focus on social media.
- Excellent **writing skills** with a flair for crafting compelling content.
- Proficiency in **video and creative editing** for various social media platforms.
- Experience in the **lifestyle tech or agency sectors** is an advantage.
- **Bilingual proficiency** is preferred.
- **Able to start immediately or with a short notice**

**Job Types**: Full-time, Permanent

Pay: RM5,000.00 - RM7,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your notice period?

**Language**:

- Mandarin (required)

Work Location: In person

Application Deadline: 06/21/2025
Expected Start Date: 06/21/2025

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