Customer Service
1 week ago
APPENDIX 1 (Scope Of Responsibilities)
- Handling any queries on live chat and WhatsApp for any update.
- Attending to customer’s product queries and driver's queries on location.
- Making calls to customers regarding reminders on net promoter score surveys (50-60 customers to call daily) and more.
- Record all feedback and problems from customers after deliveries are completed.
Monday - Friday : 9.00 AM - 6.00 PM
Lunch Break : Monday - Friday
1 hour between 12.00 PM - 2.00 PM
Saturday : Alternate Saturday (based on your supervisor advice)
Sunday : Rest Day
**Job Type**: Internship
**Salary**: RM500.00 per month
**Benefits**:
- Free parking
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