Client Relations and Events

1 week ago

Remote, Malaysia Recruit Excella Full time

**What you will do**:
**1. Listing Updates and Figures**:

- Provide regular updates on open house events and relevant figures.
- Check and share PropNex backend research for data-driven decision-making

2. **Viewing Coordination and Documentation**:

- Prepare comprehensive viewing factsheets for property showings.
- Update accounts and invoices related to property transactions.

**3. Client Updates and Relationship Management**:

- Conduct regular market comparisons to keep clients informed.
- Maintain and update a shared Excel folder for client information.
- Facilitate property viewings and ensure details are communicated to property agents.
- Manage client gifts for birthdays and events through coordination with vendors

**4. Sales Process**:

- Utilize Privyr (CRM Tool) to check leads and streamline client interactions.
- Collaborate with sales advisors to provide sales assistance.
- Work with the marketing admin to create effective marketing plans for potential clients.

**5. Internal Processes**:

- Manage accurate and up-to-date property information for valid owners.
- Handle back-end operations using existing checklists to ensure smooth processes.

**6. Exclusive Listings Preparation**:

- Prepare necessary documents, agreement letters, and coordinate media coverage for exclusive property listings.
- Collaborate with vendors for property tours to enhance listing visibility.

**7. Financial and People Management**:

- Submit daily and weekly receipts to the accountant.
- Perform monthly reconciliation in Excel to ensure financial accuracy.
- Process payslips for both internal and external vendors.
- Manage the tabulation of leave records for team members.

**8. Operations and Client Figures Updates**:

- Provide weekly updates on operations and client figures to the relevant stakeholders.

**What you need**:

- Possess a minimum of 1 year of practical experience or internship in a role with similar responsibilities.
- Fluent in English.
- Demonstrate approachability and a genuine enjoyment of interacting with people.
- Mandatory ownership of a personal laptop and a reliable internet connection.
- Showcase robust organizational and multitasking skills.
- Display excellent communication and interpersonal abilities.
- Comfortably adapt to a fully remote work environment.
- Ability to thrive in a fast-paced and dynamic work setting.
- Capable of working independently with resilience and a commitment to maintaining high integrity.
- People-oriented with enthusiasm for engaging in cold calling, sales, and operational efficiency.

**Salary**: RM3,000.00 - RM5,000.00 per month

Application Question(s):

- Do you have interest towards the property / real estate industry?
- Are you comfortable doing cold calling?

**Experience**:

- Client Relations / Client Servicing: 1 year (required)

**Language**:

- English (fluently) (required)

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