Junior Customer Service Admin Officer

2 days ago

Kota Kinabalu, Malaysia VTS Property Development Sdn Bhd Full time

**A. Job Responsibilities:

- **
- Responsible to attend customers at all times and provide act as customer service to all walk-ins’ customers or via appointments and responding customer request and inquiries.
- Responsible to maintain customer’s data by recording account information and to keep records of customer interactions, process customer accounts, and file documents.
- Responsible to make calls to customer to confirm attendance for all company events.
- To fully participate in all sales activities, launching, gathering and promotion, sales event organized by the management.
- Responsible to contribute to the team effort by accomplishing related results as required and to go the extra mile to engage customers.
- To build sustainable relationships of trust through open and interactive communication and to follow communication procedures, guidelines, and policies.
- To provide accurate, valid, and complete information to customers.
- Responsible to suggest solutions when received any complaints from customers.
- To market and promote products and services when needed.
- Responsible to assist the PMCSM to ensure that all sales activities are performed in the most effective and efficient manner.
- Responsible for ensuring that all standards established are adhered to.
- To perform all other scope of works and/or responsibilities which can vary, from time to time, as instructed by the Management.
- Ensure the cleanliness and organization of the sales gallery to provide a welcoming environment for customers.
- Responsible for switching on and off lights, air conditioning, and other equipment at the start and end of each day.
- Conduct regular checks to ensure all equipment is functioning properly.

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Flexible schedule
- Professional development

Work Location: In person

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