Community Executive

4 days ago

Kuala Lumpur, Malaysia BRICK HOUSE SDN BHD Full time

A receptionist is often the first point of contact for visitors and clients, playing a crucial role in creating a positive first impression of an organization. The specific duties and responsibilities of a receptionist can vary depending on the type of organization and industry, but here is a general overview of a receptionist job description:
**1. Greeting and Welcoming Visitors**:

- Welcome visitors and direct them to the appropriate person or department.
- Answer questions about the organization and provide information to visitors.

**2. Answering and Managing Phone Calls**:

- Answer incoming phone calls in a professional and courteous manner.
- Transfer calls to the appropriate individuals or departments.
- Take messages and relay them to the relevant parties.

**3. Handling Mail and Deliveries**:

- Sort and distribute incoming mail.
- Prepare outgoing mail and packages.
- Receive and sign for deliveries.

**4. Managing Appointments and Schedules**:

- Schedule appointments and maintain calendars for meeting rooms or executives.
- Notify employees of appointments or meetings.
- Arrange conference room bookings.

**5. Providing Administrative Support**:

- Assist with administrative tasks, such as data entry, filing, and photocopying.
- Help with the organization of meetings and events.
- Maintain office supplies and order new supplies as needed.

**6. Maintaining a Clean and Tidy Reception Area**:

- Ensure the reception area is neat and welcoming.
- Keep the reception desk organized.

**7. Customer Service**:

- Provide excellent customer service to clients, visitors, and employees.
- Address inquiries and concerns in a professional manner.

**8. Handling Confidential Information**:

- Handle sensitive information with discretion and confidentiality.

**9. Operating Office Equipment**:

- Use and maintain office equipment such as photocopiers, fax machines, and printers.

**10. Multitasking and Time Management**:

- Handle multiple tasks simultaneously and prioritize work effectively. - Manage time efficiently to ensure smooth operation of the front desk.

**Qualifications and Skills**:

- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Strong organizational and multitasking abilities.
- Proficiency in using office equipment and computer software (such as Microsoft Office).
- Customer service-oriented attitude.
- Ability to remain calm and composed in high-pressure situations.
- Previous experience in a similar role may be preferred.

It's important to note that the specific requirements for a receptionist position can vary depending on the industry and organization. Always check the specific job posting for detailed qualifications and expectations.

**Salary**: RM1,800.00 - RM2,500.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Receptionist: 1 year (preferred)

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