Global Call Centre Analyst

Job OverviewThis role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore.Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to customer...

Experience:Min 4 Years in Nurse Coordinator call centre Shift: permanent/Rotational Shift Role: Able to work shift, primarily afternoon and Night shift. Morning shift must be able to handle the assistance cases, coordinate and attend relevant meetings engagements with key stakeholders. - Must be able to work independently and as a team. - To coach, train...

Monitor call recordings and provide management with insights - Manage staff attendance and leave records - Coordinate onboarding process for new hires with HR and user access team - Handle claims and address internal office infrastructure issues with infra department - Organize and tidying up reports - Work closely with the management team and ensure...

**Company Description** The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring...

List-ID: 100454661Today 15:20 **Job Description**: - **REQUIREMENTS** - Proficient in Microsoft Office(Excel and Word) - Good communication and interpersonal skills - Self motivated and result driven **JOB SCOPE** - Attending to all outgoing and incoming calls and to resolve relevant issues. - Key in of client details and information and attend to their...

**Job Summary** We are looking for enthusiastic and persuasive **Telesales Representatives** to join our team. No prior experience is required—just a keen interest in sales, strong communication skills, and a willingness to learn. This role involves making outbound calls, engaging with potential customers, and promoting our products/services. **Key...

for Registration Please WhatsApp : Ms Wafa 011-36760623 Full name : Age : Job Title : Astro Call Centre Executive Job Description : Level : Junior/Executive Working Day : 9:00am to 6pm 5 days working (2 days Off) Remuneration package: Basic Salary : RM1800 - RM2300 Interview location / Method : Phone Interview Working Location: Petaling Jaya Training day's :...

Job description: 1) Primarily an in-house Third Party Administrative function (TPA).Responsible for answering inquiries from clients regarding cashless admission/interim/discharge/post hospitalization claims/insurance company policies 2) Analyzing caller's enquiries to determine appropriate action by transferring calls to other departments for required...

Top performing and established centre looking for Assistant Centre Manager for English centre in Kota Damansara. Reporting directly to Centre Director. Scope includes, but not limited to: 1. Handle and make presentations to parent/student walk-ins 2. Prepare and handle academic materials 3. Responsible for all administration work 4. Prepare and enter data...

Risk Analyst **Location**: First Avenue, Kuala Lumpur **Salary**: RM3,000 **Job Type**: Full-time, Permanent We are hiring a **Risk Analyst** to manage fraud, chargebacks, and risk assessments. This role involves investigating cases, preparing reports, and working with teams to improve risk management. **Key Responsibilities**: - Manage and resolve...